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Enhancing Support Services for Benefit Changes in East Sussex

Learn about the collaborative efforts in East Sussex to address benefit changes, reduce funding cuts, and provide equal access to support services for those affected. This project aims to strengthen advice and support organizations, develop specialist services, and improve communication strategies. By December 2012, evaluation and planning milestones will be achieved, leading to strengthened services by March 2013.

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Enhancing Support Services for Benefit Changes in East Sussex

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  1. Presentation Sue Dean Head of Supporting People December 2012

  2. Background • Five districts and boroughs and East Sussex County Council (ESCC) partnership • Jointly developing a plan • Aimed at people affected by benefit changes – past and future • Significant reductions in funding to debt/advice agencies • Significant unemployment

  3. Background continued • Organisational responses to changes • Inconsistency of response from agencies • Geographical inconsistency Co-ordinated response to build on existing initiatives and aim for equality of access for all those affected in our community

  4. Strategic background • Funded and overseen by Strategic Forum • Project Board is the East Sussex Welfare Reform Project Board/Steering Group • Linked to ESCC Financial Inclusion work • Linked to Child Poverty Strategy development • Linked to development of Discretionary East Sussex Crisis Support Scheme • Linked to local Council Tax scheme

  5. Project tasks • Gathering base line information • Analysing the data on impact • Mapping advice and information services • Skilling up staff in range of organisations • Extending existing services • Delivering specialist support and advice service(s) • Communications plan • Evaluation

  6. Project outcomes • Effective support and advice system in place reducing overlap and increasing impact • Advice and statutory organisations are strengthened • A second tier specialist support service developed for the most complex cases alongside advice and support agencies

  7. Outcomes by December 2012 • Evaluation of mapping exercise • Understanding of impact • Agreed delivery plan for resources • Agreed communication and publicity plan • Plan for strengthening services • Development of a training plan

  8. Outcomes by March 2013 • Services have been strengthened • Communication plan is being delivered • Specialist service for the most vulnerable is in place • Evaluation tool is in place

  9. Communication • Briefings being distributed widely • Developing web page on ESCC to include: • impact report and information • mapping information • tools etc for self help • links to other agencies • Will link to East Sussex Strategic Partnership website

  10. Presentation Any questions?

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