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Enhancing Accountability to Affected Populations in Humanitarian Clusters

This document discusses strategies for improving accountability to affected populations in humanitarian response through effective cluster coordination. It emphasizes the need for a system-wide approach that strengthens local partnerships, builds competencies, promotes common standards, and encourages transparency. Key components include leadership governance, information sharing, community participation, and feedback mechanisms. By utilizing technical competencies and deploying accountability advisers, clusters can better respond to the needs of vulnerable groups and ensure that humanitarian assistance is delivered with integrity.

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Enhancing Accountability to Affected Populations in Humanitarian Clusters

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  1. IASC Sub-Working Group on Accountability to Affected PopulationsHow can clusters be more accountable to affected populations?Geneva - July 1, 2011 www.ecbproject.org

  2. Field Sector Agency ECB Project: System wide approach • Improve access to learning opportunities • Field-based action research • Build support of country leadership • Develop competencies to fit agency needs • Business case for capacity building • Help promote common standards • Build pool of professional, competent staff • Demonstrate return on investment

  3. Accountability “Cloud”What are we actually accountable for? Sphere Standards Local Culture Local Partner Codes National Laws Procurement Regulations Govt. Standards Anti-Terrorist Act Code of Conduct Assistance Delivery HAP Standards CARE Operations Manual CARE Program Principles Donor Compliance Accountability Frameworks UN guidelines Cluster Standards Ubora CARE Project Standards

  4. Stakeholder Accountability “Cloud”Who is actually accountable for what? Peer NGOs Communities Local Partner National Government Contractors Lead Member HQ Govt. Tech Depts. CARE Member Country Office UN Resident Coordinator UN Agency Donor CARE International RMU Humanitarian Coordinator Cluster Coordinator

  5. Stakeholder Power Relations More power Less power Host Govt. Donor Reps Beneficiaries Trad. Leaders Donor Govts. Women Senior Mgmt Communities Nat. Tech Depts. Vulnerable Groups UN Agencies Armed Groups National NGOs Agency Local Partners Cluster Coordinator Peer Agencies

  6. Common Elements of Accountability • Leadership/Governance • Transparency / Information Sharing • Participation • Complaints & Feedback • Design, Monitoring and Evaluation

  7. Two-pronged approaches Improving systems Accountability of cluster members to affected populations Cluster accountability framework Technical Competencies Deployment of accountability advisers Mainstreaming (training cluster coordinators) Pilot Clusters – 1st phase Shelter Cluster Pilot WASH Cluster Pilot

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