Book Review : The 7 Habits of Highly Effective People

1. Book Review : The 7 Habits of Highly Effective People Presented by : Lawrence Khoo Ming Siang Muhamad Amin bin Meera Tambi Thinaranjeney Thirumoorthi Yew Wen Nie

2. Stephen R. Covey • Co-chairman of Franklin Covey Company • MBA from Harvard University • Completed his doctorate at Brigham Young University • Professor of business management and organizational behavior • Serves on the B.O.D. for the Points of Light Foundation • “Give a man a fish and you feed him for a day, • teach him how to fish and you feed him for lifetime.”

3. Franklin Covey Company • More than seven thousand licensed client facilitators • ~personal coaching • ~custom on-site training • ~client-facilitated training • ~open enrolment workshops • Concept utilization : audio, video and computer software • Available in 28 languages

4. 7 Habits of Highly Effective People • 1st published in 1990 • No. 1 best selling trade business book • Emphasized on two kinds of people • Balance of personal and professional effectiveness • “Paradigm shift“ :a change in perception and interpretation

5. Issues : Unemployment among Fresh Graduates

6. ISSUES Report from The Public Service Commission said that there are 80,000 unemployed graduates nationwide (Public Service Commission, 2005, February 22, New Straits Times)

7. 1) Communication skills • Minister of Human Resource, Fong Chan Onn had emphasized many times that graduates must master English language and ensure they have communication skills. (Unemployed graduates, 2005, Nov 03, AFP)

8. 2) No Job Experience Many of our fresh graduates are still choosy and are looking for the ideal job plus blaming employer that only wants experienced candidates. They should change their attitude and move according to the changes around them. One's career spans over 30 to 40 years. Fresh graduates need to be flexible at this point and get some experience, rather then being out of the job market for several months. (Jeswant Kaur, 2002, Jul 7, Job search made easy for fresh graduates, Sunday Mail)

9. 3) Personality • Ability to interact with all kinds of people • EQ, or Emotional Quotient • Confidence • Working in teams • Employment today is not longer task oriented but problem solving oriented. (Chang, Mark, 2004, July 25, Why some graduates are marketable than others, paper presented at the Economic Planning Unit, Prime Minister’s Department)

10. 4) Education System • Rote learning and an emphasis on examinations • Broken link with the industry means that local universities will need to rediscover their relevance and role in nation building

11. 5) Passion to learn • Many graduates actually stop learning when they graduate. • A computer graduate who cannot speak about the current developments of IT or a business graduate who has not heard of Enron will be penalized for not keeping abreast with what is commonly found on the Internet or business sections of most major newspapers. (J. Phang, 2004, Making unemployable graduates employable, Graduan)

12. Book Review : Habit 1 – Habit 7

13. Habit 1 – PROACTIVE • Proactive means more than merely taking initiative. • Highly proactive people recognize their responsibilities. They do not blame circumstances, conditions, or conditioning for their behavior. • Their behavior is a product of their own conscious choice, based on values rather than a product of their conditions, based on feeling.

14. The problems we face in one of this three areas : a) direct control ( problems involving our own behavior ) b) indirect control ( problems involving other people’s behavior) c) no control (problems we can do nothing about, such as our past or situational realities).

15. PROACTIVE FOCUS (Positive energy enlarges the Circle of Influence) CIRCLE OF CONCERN CIRCLE OF INFLUENCE

16. Proactive people focus on their efforts in the circle of Influence. The nature of their energy is positive, enlarging and magnifying, causing their Circle of Influence to increase..

17. Habit 2 -BEGIN WITH THE END IN MIND • Is based on the principle that all things are created twice. There’s a mental or first creation, and a physical or second creation to all things. • This habit is based on principles of personal leadership, which means that leadership is the first creation. Leadership is not management . Management is the second creation.

18. CENTER WISDOM GUIDANCE At the center SECURITY POWER

19. Habit 3 -PUT FIRST THING FIRSTTHE TIME MANAGEMENT MATRIX

20. HABIT 4 - WIN-WIN Win/Win - People can seek mutual benefit in all human interactions. Principle-based behavior. Win/Lose - The competitive paradigm: if I win, you lose. The leadership style is authoritarian. In relationships, if both people aren't winning, both are losing. Lose/Win - The "Doormat" paradigm. The individual seeks strength from popularity based on acceptance. The leadership style is permissiveness. Living this paradigm can result in psychosomatic illness from repressed resentment.

21. Lose/Lose - When people become obsessed with making the other person lose, even at their own expense. This is the philosophy of adversarial conflict, war, or of highly dependent persons. (If nobody wins, being a loser isn't so bad.) Win - Focusing solely on getting what one wants, regardless of the needs of others. Win/Win or No Deal - If we can't find a mutually beneficial solution, we agree to disagree agreeably - no deal. This approach is most realistic at the beginning of a business relationship or enterprise. In a continuing relationship, it's no longer an option.

22. 5 DIMENSION OF WIN / WIN 3 Win / Win Agreements 2 Win / Win Relationship 1 Win / Win Character • Supportive System (4) and Processes (5)

23. HABIT 5 – SEEK FIRST TO UNDERSTAND, THEN TO BE UNDERSTOOD Empathic Listening • People tend to filter the information they receive through their own paradigms, reading their autobiography into other people's lives, or projecting their own home movies onto other people's behavior. • When another person is speaking, we usually "listen" at one of four levels: ignoring, pretending, selective listening, or attentive listening.

24. Then Seek to be Understood When you can present your own ideas clearly, specifically, visually and most importantly contextually - in the context of a deep understanding of their paradigms and concerns - you significantly increase the creditability of your ideas.

25. Habit 6 - SYNERGY • Synergy means that the whole is greater than the sum of its parts. • Synergy is the highest activity in all life – the true test and manifestation of all of the other habits put together. It catalyzes, unifies, and unleashes the greatest power within people.

26. RESTRAINING FORCES – FORCE FIELD ANALYSIS

27. Habit 7 – SHARPEN THE SAW • Sharpen the saw – the habit that makes all the others possible. It preserve and enhance the greatest asset you have. • It’s renewing the four dimensions of your nature – physical, spiritual, mental and social / emotional.

28. PHYSICAL Stress management SOCIAL / EMOTIONAL MENTAL Visualizing, planning Empathy, synergy SPIRITUAL Value clarification and commitment

29. Four dimensions or motivations • the economic (physical), • how people are treated (social), • how people are developed and used (mental), • the service, the job, the contribution the organization gives (spiritual).

30. Physical dimension – involves caring effectively for our physical body, getting sufficient rest and relaxation Spiritual dimension – the core ,center and commitment to your value system Mental dimension – most of our mental development and study discipline comes through formal education Social / emotional dimension – centered on the principles of interpersonal leadership, empathic communication and creative cooperation

31. Analysis

32. Communication Skills – HABIT 7 Sharpen The Saw No Job Experience – HABIT 2 Begin With The End In Mind Personality – HABIT 3 Put First Things First Education System – HABIT 4 Think Win/Win Passion to Learn – HABIT 1 Be Proactive

33. Communication Skills – HABIT 7 Sharpen The Saw • Fresh graduates did not do serious reading to explore new knowledge about their majors in study time (Survey (2005) by, Sharifah Ahmad, May 2002, Reading Dilemma, Malaysia Business.) • F (Writing/Verbalizing) = F (Planning) = F (Visualizing) = F (Reading)

36. No Job Experience – HABIT 2Begin With The End In Mind • Fresh graduates are over-centered on pleasure, money, possession, enemy, friend, and spouse/family. • On the other hand, they are less-centered on work, church, and self.

39. Personality – HABIT 3Put First Things First • Fresh graduates once ignored the activities that are not urgent, but important.

40. ACTIVITIES:

41. Education System – HABIT 4 Think Win/Win • There are always win/lose, lose/win, and lose/lose mentalities among the fresh graduates.

43. Passion to Learn – HABIT 1 Be Proactive • Most fresh graduates just do not know HOW to be proactive, WHEN to be proactive, and WHY to be proactive.

45. New version : The 8th Habit

46. The 8th Habit • From Effectiveness to Greatness • “Finding your voice and inspire others to find theirs.” • Pathway to face the greatest challenges • Purpose: roadmap to today’s new landscape • “ In every conversation, • the beginning and end of each one • is a human being.”

47. This book changed my life, January 1, 2006 Reviewer: Olayinka S. Taiwo (Atlanta, GA United States) This book has absolutely changed the way I view life. If put into action, you will be sure to be a highly effective individual in relationships with yourself and others in business, with friends, and at home. I am a college student who uses the time management model and I have become an organized person (while I was not before). Please pick up this book, it is a must have! A must read, September 12, 2005 Reviewer: Steve Cook (Texas) This is one of the most convenient methods to learn the 7 Habits. I purchased this for my son in college. I wish someone had given this to me while in school, it really show a person what it takes to be above the average. Truly Excellent, July 13, 2005 Reviewer: Abe McCallum "A-b-e" (Silicon Valley) What an excellent book. Covey gives you great insight into your own personal life and how to make it better. This book will surely give you an idea of how to become a better person. Each of us know that we need to improve and Covey's great insight helps bring us around to see that we can indeed become more effective people. Good Principles to Live By!, May 17, 2005 Reviewer: J. McAndrew "Jeffrey C. McAndrew" (USA) If you think seriously about these ideas, your life is bound to improve in the long run. It will make you realize it is YOU and only YOU who can change the course of your life. With patience and perseverance, a person cannot lose. Thanks Stephen for your advice!

48. Recommendations • Improve the quality of the individual’s life • Clear, step-to-step advice to lifelong goals • Suitable for everyone : what it takes to stay above average • Good advice for practical use to be more organized • Cultivate personal maturity and responsibility • Improve positive characteristics and positive attitude • More competent • Enrich English usage

49. Conclusion • The 7 Habits are excellent advice, January 20, 2006 • Reviewer: Martin A. Morales (Chicago, IL USA) • -This book is truly a "wake up and smell the coffee" book. It grabbed me by the shoulders and forced me to look at myself and made me realize, with simple terms, that in order to truly change my life, I must start at the root of my problems, myself. It taught me to be more proactive in the way I interact with the things that matter more to me. A great book!!! • Emphasizes on relationships and result rather than time and change • Effectiveness is vital than efficiency of the whole book • “Spiral Staircase” for everyone who wanted positive changes • A useful and effective guidance to step into employment world • Succeed with integrity and discipline • Lead a rich, rewarding and balanced life