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Social Impact of I.C.T.

Social Impact of I.C.T. C E Russell Friday, 06 June 2014. AIMS :. Discuss the benefits and drawbacks of the use of information communication technology in manufacturing, industry, commerce, medicine, the home and education.

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Social Impact of I.C.T.

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  1. Social Impact of I.C.T. C E Russell Friday, 06 June 2014

  2. AIMS : • Discuss the benefits and drawbacks of the use of information communication technology in manufacturing, industry, commerce, medicine, the home and education. • Look at employment issues, and benefits to the elderly, disabled and pressure groups. • Discuss the impact of information technology on the location and patterns of work.

  3. Manufacturing and Industry Consider: • Order entry and processing systems • Project management software • Expert systems • Computer-aided design • Computer-aided manufacture • Robots

  4. Commerce Consider: • ICT in Banking • E-Commerce • Advantages to business • Advantages to customers • Any drawbacks?

  5. Medicine Consider: • Improved decision-making • Accessibility of records • Robotic Surgery • Robot Physiotherapy

  6. The Home Consider: • Advantages for disabled people • Vast storage capacity • Health implications • Lack of social interaction

  7. Education Consider: • Record-keeping / attendance • On-line learning • Reduction in staff • Dependence on the system • Read Slaves of the Cyberculture

  8. Employment • Benefits and Problems of Teleworking • Results of a UK Teleworking Survey • Telework Centres and Flexible Options • Benefits of Teleworking • E-Villages in India • http://www.bbc.co.uk/radio4/factual/evillages.shtml • Radio Programme 1 Putting the I See into ICT • Radio Programme 2 Making Waves • Radio Programme 3 Wise Women of the Web • Radio Programme 4 Browsing the Horizon • Radio Programme 5 Reducing Bureaucracy to Byte Size

  9. Impact on Society • Divisiveness. • Less time and more stress. • Computer crime. • Privacy. • Disabilities. • Global market.

  10. Working Patterns • Flexi-time. • Tele-working. • Teleconferencing.

  11. Question • Individuals and organisations have become so dependent on IT systems that the consequences of their failure could be catastrophic to the individual or the organisation. • Give two different examples of types of IT system for which failure would be catastrophic. In each case explain why the failure could prove to be catastrophic. (6)

  12. Exam Question • Through the 1990s, an increasing number of people became teleworkers. • These are people who work from home using a personal computer linked to a Wide Area Network via modem and the telephone system. • Discuss, with the aid of specific examples, the advantages and disadvantages to individuals, organisations and society of this type of employment. (10)

  13. Telecommuting Case Study Paul Hughes works in software support for a software house which has clients all around the country and the world. The company specialises in stock control systems for the large DIY chains. Paul used to spend two hours in the morning and evening commuting to and from the company's central London office. Now he Is able to take up his love of animals by fitting the running of a small farm on a remote Scottish island around his computing job. Paul is able to provide users with help over the phone; he is able to sign onto his own company's computer system as well as the customer's. He still keeps in touch with his manager using a videoconferencing link and he also uses this to keep in touch with colleagues who do a similar job to his own. Paul agrees his milestones (dates certain parts of a long project have to be completed by) with his manager and finds the whole arrangement motivating. He has no problem in getting the work done. He particularly likes the idea of working on a job-by-job basis, and that as long as the work is done, if he works hard he can get it done quickly, leaving more time for him to spend running his farm or doing a variety of recreational activities.

  14. Group Activity Some jobs might be performed equally well from a home base or an office provided that the home contains the latest IT equipment. Answer the following questions. 1) A journalist writes primarily about football, works for a newspaper, but also writes material for some specialist football magazines. At the moment she works from the newspaper's headquarters in central London, but due to commuting problems has decided to work from home. She will need to buy a range of computer hardware and software to enable her to do this. Your task is to outline what she will need to buy. 2) Some jobs, such as journalism in part 1, are ideally suited to telecommuting while others are not. For this task you have to decide which of the following list are most suited. Once you have made your choice you need to explain why they are especially suited to telecommuting. • computer programmer • nurse • staff employed who deal with customer complaints for a washing machine manufacturer • librarian . • chartered accountant working on his client's accounts • software support staff on a help desk which deals with customer questions • telesales person who cold calls potential customers and tries to get orders • insurance salesman • stock control clerk in a factory • factory production worker.

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