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Get Yourself Ready for PeopleCert ITIL Foundation Certification Exam

Click Here---> http://bit.ly/33RSHAL <---Get complete detail on ITIL Foundation exam guide to crack ITIL v3 (2011). You can collect all information on ITIL Foundation tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on ITIL v3 (2011) and get ready to crack ITIL Foundation certification. Explore all information on ITIL Foundation exam with number of questions, passing percentage and time duration to complete test.

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Get Yourself Ready for PeopleCert ITIL Foundation Certification Exam

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  1. How to Prepare for PeopleCert ITIL Foundation Exam?

  2. PeopleCert ITIL Foundation Exam Summary: Vendor Exam Code PeopleCert ITIL Foundation Full Exam Name PeopleCert ITIL Foundation Number of Questions 40 Sample Questions PeopleCert ITIL Foundation Exam Sample Questions and Answers PeopleCert ITIL Foundation Certification - IT Service Management Practice Test 26 / 40 Practice Exam Passing Score Time Limit 60 Minutes Exam Fee USD $363

  3. ITIL Foundation Certification Syllabus Content: Syllabus Topics: ● Service management as a practice ● Functions ● The ITIL service lifecycle ● Roles ● Generic concepts and definitions ● Technology and architecture ● Key principles and models ● Competence and training ● Processes

  4. PeopleCert ITIL Foundation Training: Recommended Training: Offline Training

  5. ITIL Foundation Study Guide: ● Know about PeopleCert ITIL Foundation book details. ● Go through PeopleCert ITIL Foundation exam syllabus. ● Go through PeopleCert ITIL Foundation sample questions. This will give you a clear idea about the real exam. ● Enroll for ITIL Foundation practice test on ProcessExam.com. ● Identify your weak areas from ITIL Foundation sample exam and do more practice with system.

  6. PeopleCert ITIL Foundation Sample Questions

  7. Que.: 1. Who normally chairs a change advisory board (CAB)? Options: a) Change manager b) Service owner c) Change initiator d) Business relationship manager

  8. Answer: a) Change manager

  9. Que.: 2. Which is the BEST description of a service request? Options: a) A request from a user for information, advice or for a standard change b) Anything that the customer wants and is prepared to pay for c) Any request or demand that is entered by a user via a self-help web-based interface d) Any request for change (RFC) that is low-risk and which can be approved by the change manager without a change advisory board (CAB) meeting

  10. Answer: a) A request from a user for information, advice or for a standard change

  11. Que.: 3. Which three types of metric support Continual Service Improvement (CSI) activities? Options: a) Technology metrics, service desk metrics and Key Performance Indicator (KPI) metrics b) Process metrics, software metrics and financial metrics c) Technology metrics, process metrics and service metrics d) Service metrics, technology metrics and Key Performance Indicator (KPI) metrics

  12. Answer: c) Technology metrics, process metrics and service metrics

  13. Que.: 4. Which lifecycle stage ensures that the impact of service outages is minimized on a day-to-day basis? Options: a) Service design b) Service operation c) Continual service improvement d) Service transition

  14. Answer: b) Service operation

  15. Que.: 5. A significant, unresolved problem is likely to cause major business disruption. Where is this MOST LIKELY to be escalated to? Options: a) IT service continuity management b) Availability management c) Incident management d) Change management

  16. Answer: a) IT service continuity management

  17. Unique Features Continued…. ● ProcessExam.com has provided good quality ITIL Foundation sample questions. ● One can go through the ITIL Foundation sample questions before buying the ITIL Foundation online practice test. ● One can take unlimited attempts to practice from the ITIL Foundation practice test. ● It is available for two months. ● A candidate is able to measure his speed from the online practice test. ● Best ITIL Foundation book links are also provided on the website syllabus page.

  18. Unique Features Continued…. ● If a candidate wants to know about ITIL Foundation training detail, our website provides information about that too. ● A candidate is able to know about his performance depending on the result section of ITIL Foundation online test. ● Marks obtained could be a motivator factor to prepare more or less depending on the result. ● Last but not the least, we have a money back policy in our website,that makes us really unique. ● Testimonials written on the website, could be helpful to choose our website, as these are shared by our valuable users, who availed our online practice test.

  19. To Know More about PeopleCert ITIL Foundation Certification VISIT www.processexam.com

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