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chapter 3

chapter 3. Values, Vision, Mission, Goals & Objectives. Management Drivers. Management drivers are the values, vision, mission, goals, and objectives that drive the roles and functions of a manager .

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chapter 3

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  1. chapter3 Values, Vision, Mission, Goals & Objectives

  2. Management Drivers • Management drivers are the values, vision, mission, goals, and objectives that drive the roles and functions of a manager. • These drivers guide how managers make decisions, solve problems, allocate resources, and train staff. They help people become more efficient and effective managers.

  3. What are organizational values? Why do we care?

  4. Values • Values underlie the very reason for the organization’s existence. • Values are the principles, qualities, and beliefs regarding the organization. • Who the organization is & what is important.

  5. Values • Organizational values are formed by • member values • Values of ee’s • Drawn to company because of values • Vegan…Chenoa Meat Locker • Planned Parenthood • How we act & what we will do for the customer • Examples??

  6. PATAGONIA • Environmental education, preservation & protection • Reduced role as a corporate polluter • Use recycled materials • Use environmentally friendly fabrics

  7. Disney’s 3 Core Principles: • Act and create in an ethical manner and consider the consequences of our decisions on people and the planet • Champion the happiness and well-being of kids and families in our endeavors • Inspire kids and families to make a lasting, positive change in the world

  8. Values • Organizational values are formed by • leader values, and • Reflect CEO perspective • High impact on organization • Sometimes at expense of members & society • Examples….

  9. Original Ben & Jerry’s • Business has the responsibility to give back to the community • Social responsibility (7.5% to NPOs) • Know the entire organization • Ice cream scooper, truck driver, marketing, CEO

  10. Values • Organizational values are formed by • societal values. • Community, customers, broader society • What society or the community holds as important or true • Each community is different • Changes as society changes • Examples of societal values • Quality of life, livability • Open space • Preservation & conservation • Opportunities

  11. What should RPA has as its values??

  12. Our role as faculty… • Empower self-confidence and cultivate critical thinking. • Assist students in developing research and evaluation skills so they understand the significance of evidenced-based decision making. • Provide a solid foundation in leisure theory and philosophy. • Help students develop a keen understanding of programming for diverse populations, including socio- cultural factors and people with disabilities.

  13. Our role as faculty… • Provide opportunities for students to acquire practical experiences through volunteerism, practicums, internships, and service learning. • Teach students to develop a “big picture” approach to the profession by understanding trends and issues in the field. • Remain current in our professional organizations in order to continue to gain knowledge through professional development activities which will ultimately drive cutting edge curriculum.

  14. Vision • An ideal and unique image of the future for the common good • Strong vision statements are realistic and achievable but also optimistic and ambitious. • Reflect values • Examples..

  15. Carnival Cruise Lines Vision

  16. Chicago Event Management • Use our events to create achievements, memories and relationships that will last a lifetime.

  17. Mission • A concise fundamental statement reflecting what a company does. • A mission statement addresses the following: • Who customers are • Services the organization provides • How services are provided

  18. Mission • Who customers are • Broad view of customers • Define so you are NOT all things to all people • Services the organization provides • Broad interpretation of types or ideals of program and service areas • Not a list of services • Something for everyone

  19. Mission • How services are provided • what will be our method(s) of providing services • Examples….

  20. Services Who How • The mission of the City of Boulder Parks and Recreation Department is to provide safe, clean, and beautiful parks and facilities and high-quality leisure activitiesfor the community. These services shall enhance residents' health and well-being and promote economic vitality for long-term community sustainability. We will accomplish this through creative leadership, environmentally sustainable practices, and the responsible use of available resources.

  21. The mission of the Boys & Girls Club of Pawtucket is to inspire and enable the young people of Pawtucket and surrounding communities, especially those with greatest need, to realize their full potential as healthy, productive, responsible and caring citizens. • How????

  22. For the public… We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. For the company…

  23. Comparison of Values, Vision,and Mission

  24. Goals • Goals are broad statements of intent. • Goals can be • short term (a year or less), • intermediate (1 to 5 years), or • long term (5 to 7 years). • Goals are infused throughout a department, from the organizational level right down to individual employees…

  25. Boulder County Parks and Open Space Goals • To preserve rural lands and buffers. • To preserve and restore natural resources for the benefit of the environment and the public. • To provide quality recreational experiences while protecting open space resources.

  26. UNC- Asheville Campus Rec • Promote student learning and development through recreational programs that prepare students for productive lifestyles, careers, and civic engagement. • Promote healthy habits for the campus community through participation in programs, the use of facilities, and access to services.

  27. UNC- Asheville Campus Rec • Make campus Recreation programs, facilities and employment opportunities welcoming and comfortable for African-American, Latino, Asian, and Native American (ALANA) students and gay, lesbian, bisexual, transgender and queer (GLBTQ) students. • Identify constraints and barriers to participation among UNC Asheville students, faculty and staff and utilize that information to make programmatic and policy decisions that will better serve the University in the future.

  28. Questions??

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