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MANAGING CHANGE 10 POINT PLAN

MANAGING CHANGE 10 POINT PLAN. Predict and plan Information – make it available Encourage queries – ODP Re-assurance – show evidence of success Participation by workers and management must be seen. Delegation – encourage staff and ensure motivation Benefits – outline them to staff

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MANAGING CHANGE 10 POINT PLAN

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  1. MANAGING CHANGE10 POINT PLAN • Predict and plan • Information – make it available • Encourage queries – ODP • Re-assurance – show evidence of success • Participation by workers and management must be seen Management of Change Revision Slides

  2. Delegation – encourage staff and ensure motivation • Benefits – outline them to staff • Open language – be clear do not use jargon • Allow plenty of time for transition • Understanding – of problems Management of Change Revision Slides

  3. FORCE FIELD ANALYSIS Eh? Management of Change Revision Slides

  4. A model used to assist with decision making • A force field diagram shows the 2 sides for and against change • Originally devised by Kurt Lewin • These sides are known as Drivers Resistors Management of Change Revision Slides

  5. DRIVERS RESISTORS Unclear objectives Higher Salaries Inflexible organisation Motivated workers Fear of change Good leadership Well-trained Management Equilibrium Management of Change Revision Slides

  6. The length of the arrows shows the strength of the item it relates to • Fear of change is quite a powerful resistor but well-trained management is a very good strength • This management tool can be very useful when used to identify strengths and weaknesses in a possible change Management of Change Revision Slides

  7. Assets for change • These are items which do not drive change but they do help change • Willingness of stakeholders to support change • Business reputation Management of Change Revision Slides

  8. Answering FFA Questions • Remember • Max 4 marks for diagrams containing • Drivers and resistors • Arrows of varying lengths • Assets for change • Rest of marks for expanding on D & R Management of Change Revision Slides

  9. STAGES OF CHANGE Kurt Lewin Management of Change Revision Slides

  10. 3 STAGES OF CHANGE (KURT LEWIN):- UNFREEZING Making the business open to change. How? Discussions Meetings Groundwork Recognition of need for change Changing opinions Highlighting problems and benefits Management of Change Revision Slides

  11. CHANGING • Actual process of change, the implementation and monitoring of the change. Bringing in of new items (machinery, staffing, technologies etc). Management of Change Revision Slides

  12. REFREEZING • Getting back into routine – a settling down period. Giving back stability, monitoring progress of changes and getting staff opinion. Finalising any items that need it. Management of Change Revision Slides

  13. Expansion on theory • Recognise need to change • Define problem • Identify position of company • Search for alternatives • Set goals • Prepare • Unfreeze • Move • Arrive • Refreeze • Evaluate Management of Change Revision Slides

  14. Various approaches to change management What do we need to make change successful? What should we be aware of? Management of Change Revision Slides

  15. Top management commitment Constant communication Employee involvement Shared goals Understanding of need for change Management of political networks For successful change:- Order of importance will depend on the type of change and level of change. Management of Change Revision Slides

  16. CONSIDERATIONS: • What is the vision for the organisation? • How will you, as manager, lead the change? • What changes will take place • What about resistance to change? Management of Change Revision Slides

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