Making the link between the principles of effective leadership and mediation skills?

1. Making the link between the principles of effective leadership and mediation skills? Claire Maxwell Degree Programme Director/ Clinical Senior Lecturer Post Grad Clinical Leadership Newcastle University April 2014

2. Introductions • Name, role & organisation • One word to describe what ‘leadership’ means to you?

3. So - differing perspectives!

4. ‘Seeing’ and ‘feeling’ leadership?

5. Main principles of effective leadership?

6. Principles of ‘effective’ leadership

7. The ‘How’ & ‘What’ of LeadershipKaiser et al (2012)

8. The ‘how and ‘what’ of leadership… Which is the most important??

9. The Apple Paradox

10. The question of leadership! • Three key questions: • 1. Why should we look at leadership? • 2. Why is it important? • 3. How does it differ to management?

11. 1. Why should we/you look at leadership?(In context of HE/FE)

12. Why look at leadership?

13. 2. Why is it important?

14. Why is it important?

15. 3. How does leadership differ from management?

16. Leaders v Managers (Bennis 1998) • Manager • Has their eye on the bottom line • Relies on control • Administers • Maintains • Has a short-range view • Asks how and when • Accepts the status quo • Does things right • Leader • Has a vision & their eye on the horizon • Inspire trust • Innovate • Develop others • Has a long range perspective • Ask what and why • Challenges the status quo • Does the right thing

17. The biggest difference? • Biggest difference between a leader and a manager rests on the status quo “managers are willing to live with it and leaders are not” (Warren Bennis 1998)

18. Culture & Context of Education

19. Coping with workplace change

20. Leadership AND Mediation skills Mediation AND Leadership skills So – surely effective leaders need to have excellent mediation skills!

21. Leadership and Mediation skills AND excellent mediation skills!

22. Culture of collaboration and engagement “ like good leaders, good mediators motivate people to work through difficult problems in order to achieve particular goals” (Hoffmann 2009)

23. Styles of Leadership in HE/FE?

24. Distributed Leadership

25. One definition….. “The NHS needs people to think of themselves as leaders not because they are personally exceptional, senior or inspirational to others, but because they can see what needs to be done and can work with others to do it” (Prof Kim Turnbull James 2011)

26. From Heroes to Teams………

27. How easy can that be?!

28. Herding Cats??

29. Leadership Dilemmas

30. Strong networks & supportive culture

31. How can we ‘measure’ culture?

32. ‘Culture Barometer’ Culture is easier to ‘smell’ than it is to measure!

33. Edgar Schein - Culture & Leadership “The bottom line for leaders is that if they do not become conscious of the cultures in which they are embedded, those cultures will manage them. Cultural understanding is desirable for all of us, but it is essential to leaders if they are to lead.” (Edgar Schein 1992)

34. Mediators as part of this network?

35. Mediators to support and challenge?

36. Steven Covey Argues the single most important behaviour for maintaining successful work relationships is to: "seek to understand" before "seeking to be understood"

37. Self - Leadership “Its hard to lead others if you don’t know how to lead yourself, and you cant lead yourself without the right tools!” (Blanchard 2014)