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ISO 45001:2018 (Occupational Health & Safety Management Systems) Awareness Training

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ISO 45001:2018 (Occupational Health & Safety Management Systems) Awareness Training

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  1. ISO 45001:2018 Occupational Health & Safety (OH&S) Management Systems © Operational Excellence Consulting © Operational Excellence Consulting. All rights reserved.

  2. NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: https://www.oeconsulting.com.sg LEARNING OBJECTIVES Describe the audit approach and learn useful tips for handling an audit session Provide background knowledge on ISO 45001 Gain an overview of the ISO 45001:2018 structure Define the ISO 45001:2018 certification process 2 © Operational Excellence Consulting

  3. CONTENTS 02 03 04 05 01 OVERVIEW OF ISO 45001 ISO 45001:2018 STRUCTURE ISO 45001:2018 CERTIFICATION PROCESS HANDLING AN AUDIT SESSION AUDIT APPROACH 3 © Operational Excellence Consulting

  4. ABOUT ISO Non-governmental organization (NGO) established in 1947, based in Geneva, Switzerland Developed more than 20,000 standards for all dimensions of sustainable development ● ● Has a membership of over 160 national standards institutes from countries in all regions of the world Technical Committee ISO/TC 283 was responsible for the development of ISO 45001 Occupational Health & Safety Management Systems ● ● The world’s largest developer of voluntary International Standards, based on global and market relevance ● 4 © Operational Excellence Consulting

  5. ISO STANDARDS CONTRIBUTE DIRECTLY TO THE U.N. SUSTAINABLE DEVELOPMENT GOALS (SDGS) Some examples of popular ISO standards that are adopted by various companies and organizations: ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 ISO 26000:2010 Quality Management Systems Environmental Management Systems Occupational Health & Safety Management Systems Social Responsibility ISO/IEC 27001:2022 ISO 37001:2016 ISO 50001:2018 ISO 22000:2018 Anti-Bribery Management Systems Energy Management Systems Food Safety Management Systems Information Security Management Systems 5 © Operational Excellence Consulting

  6. WHAT IS A MANAGEMENT SYSTEM? A management system is the way in which an organization manages the interrelated parts of its business in order to achieve its objectives. 6 Source: Adapted from ISO © Operational Excellence Consulting

  7. 2.8 M people worldwide die annually due to work-related injuries. 7 Source: International Labour Organization (ILO) © Operational Excellence Consulting

  8. WORKPLACE INJURY STATISTICS 2.78 million fatal accidents occur at work yearly 180 million people with occupational disease ● ● 7,700 persons die of work-related diseases or injuries daily 4% of world GDP = work accidents and diseases ● ● 374 million non-fatal work-related injuries and illnesses each year ● 8 Source: International Labor Organization (ILO) © Operational Excellence Consulting

  9. WHAT IS ISO 45001? ISO 45001 is a global standard for occupational health and safety management systems (OH&S MS) ● Specifies requirements for an OH&S MS ● Applies to all types and sizes of organizations ● 9 © Operational Excellence Consulting © Operational Excellence Consulting

  10. DEVELOPMENT OF ISO 45001 OH&S Management System 1999 OHSAS 18001:1999 (1st issue) 2000 OHSAS 18001:2007 (2nd issue) 2018 ISO 45001:2018 (1st issue) 10 © Operational Excellence Consulting

  11. WHY WAS ISO 45001 DEVELOPED? Growing demand for a management system based standard for OH&S ● Need for health and safety management system that could be audited and certified ● Rising health and safety costs ● Increased regulation ● 11 © Operational Excellence Consulting © Operational Excellence Consulting

  12. OBJECTIVES OF ISO 45001 Help organizations minimize the risk of harm to all those working under their control (defined as “workers” within the standard) Provide a platform for continual improvement in OH&S performance Integrate OH&S within an organization’s overall business management system 12 © Operational Excellence Consulting

  13. KEY FOCUS OF ISO 45001 Top management is accountable for OH&S management and need to demonstrate leadership Worker participation in identification of hazards and risks, and development and operation of the OH&S management system The need to prevent ill- health (including mental illness), as well as injuries The need to recognize the causes of ill-health and injuries 13 © Operational Excellence Consulting

  14. BENEFITS TO AN ORGANIZATION FOR IMPLEMENTING AN OH&S MANAGEMENT SYSTEM Improved OH&S performance Reduced liability Better access to capital Improve public image Fewer accidents Reduced costs 14 © Operational Excellence Consulting

  15. ADVANTAGES OF CERTIFICATION Certification to ISO 45001 is voluntary ● Independent check of conformity by a third party ● Indicates an effective OH&S Management System ● National/International recognition ● Provides competitive advantage ● Improves company image ● © Operational Excellence Consulting © Operational Excellence Consulting 15 15

  16. THE PLAN-DO-CHECK-ACT (PDCA) PROCESS MODEL The Deming Cycle 4. ACT 1. PLAN Take actions to continually improve the OH&S performance to achieve the intended outcomes. Establish objectives, programs and processes necessary to deliver results in accordance with the organization’s OH&S policy. ACT PLAN THE DEMING CYCLE 3. CHECK 2. DO CHECK DO Monitor and measure activities and processes with regard to the OH&S policy and objectives, and report the results. Implement the processes of the OH&S. 16 © Operational Excellence Consulting

  17. HIGH-LEVEL STRUCTURE (HLS) HLS is a set of 10 clauses that all ISO management system standards are required to use in the future ● This is so that all management system standards (MSS) will have the same look and feel, and will enable greater integration between systems of different disciplines ● 17 17 © Operational Excellence Consulting © Operational Excellence Consulting

  18. ISO 45001:2018 IS BASED ON THE ISO HIGH-LEVEL STRUCTURE FOR MANAGEMENT SYSTEM STANDARDS 1. Scope 6. Planning 2. Normative References 7. Support 3. Terms & Definitions 8. Operation 4. Context of the Organization 9. Performance Evaluation 5. Leadership 10. Improvement 18 © Operational Excellence Consulting

  19. ISO 45001:2018KEY CLAUSE STRUCTURE (4-10) PLAN DO CHECK ACT 4. Context of the organization 5. Leadership & worker participation 6. Planning 7. Support 8. Operation 9. Performance evaluation 10. Improvement 4.1 Understanding the organization and its context 5.1 Leadership and commitment 6.1 Actions to address risks and opportunities 7.1 Resources 8.1 Operational planning and control 9.1 Monitoring, measurement, analysis and evaluation 10.1 General 4.2 Understanding the needs and expectations of workers and interested parties 5.2 OH&S policy 6.2 OH&S objectives and planning to achieve them 7.2 Competence 8.2 Emergency preparedness and response 9.2 Internal audit 10.2 Incident, nonconformity and corrective action 4.3 Determining the scope of the OH&S management system 5.3 Organizational roles, responsibilities and authorities 7.3 Awareness 9.3 Management review 10.3 Continual improvement 4.4 OH&S management system 5.4 Consultation and participation of workers 7.4 Communication 7.5 Documented information © Operational Excellence Consulting

  20. ISO 45001: HIERARCHY OF CONTROLS FOR REDUCING OH&S RISKS Most effective Elimination Physically remove the hazard Substitution Replace the hazard Engineering Controls Isolate people from the hazard Administrative Controls Change the way people work Protect the worker with Personal Protective Equipment PPE Least effective 20 © Operational Excellence Consulting

  21. BECOMING ISO 45001:2018 CERTIFIED The certification body examines the OH&S for conformity to the ISO 45001:2018 standard ● The OH&S audit is a compliance audit ● Certification means the organization has a documented OH&S that is fully implemented and meets ISO 45001:2018 requirements ● 21 21 © Operational Excellence Consulting © Operational Excellence Consulting

  22. ISO 45001:2018 CERTIFICATION PROCESS Conduct Internal Audit and Review Result by Top Management Confirmation of Registration Stage 1 Audit 2 4 6 1 3 5 7 Implementation of OH&S Selection of a Certification Body Stage 2 Audit Continual Improvement and Surveillance Audits 22 © Operational Excellence Consulting

  23. WHAT IS AN ISO AUDIT? An ISO audit is an audit of your organization’s compliance with one of the standards set forth by the International Organization for Standardization (ISO). An audit measures your company’s systems against any ISO standard (e.g. ISO 45001:2018). 23 © Operational Excellence Consulting

  24. WHAT ARE AUDITS USED FOR? Looking at the overall process Assessing for certification Auditing conformity Investigating problems Auditing effectiveness Way of improving Approving external service providers Highlight examples of good practice 24 © Operational Excellence Consulting

  25. AUDIT APPROACH Focuses on employees’ understanding of the organization’s processes and verifies that these processes are: ● complied with o under control o achieving the desired results o Provide evidence, e.g. records, meeting minutes, reports, data and emails ● © Operational Excellence Consulting © Operational Excellence Consulting 25 25

  26. AUDIT FINDINGS MAJOR NONCONFORMITY MINOR NONCONFORMITY OBSERVATION § A minor nonconformity is an observed lapse in your systems ability to meet the requirements of the standard or your internal systems, while the overall process remains intact § An observation or opportunity for improvement relates to a matter about which the Auditor is concerned but which cannot be clearly stated as a non- conformity § A major nonconformity relates to the absence or total breakdown of a required process or a number of minor nonconformities listed against similar areas § A major nonconformity at the Registration Audit would defer recommendation for registration until that major has been closed § Observations also indicate trends which may result in a future nonconformity 26 © Operational Excellence Consulting

  27. HOW TO HANDLE AN AUDIT SESSION? Do not panic Offer evidence and explain patiently Take note of improvement areas highlighted by the auditor Ask and clarify Show internal audit report, when necessary Admit obvious non-conformities 27 © Operational Excellence Consulting

  28. AUDITEE’S CONDUCT Polite ● Professional ● Positive / Receptive ● Sincere ● Commitment ● Formal but not overly serious ● © Operational Excellence Consulting © Operational Excellence Consulting 28 28

  29. INTERACTING WITH AUDITORS –DO’S Be honest and open Turn mobile phones to silent mode ● ● Recognize they may be experts Get the right person in to answer the question ● ● Realize they may not be subject matter experts ● Listen carefully and understand each question before answering – Be sure responses are complete and accurate ● Understand the purpose of the meeting and review related records prior to interviews ● 29 © Operational Excellence Consulting

  30. ABOUT OPERATIONAL EXCELLENCE CONSULTING Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. Based in Singapore, the firm’s mission is to create business value for organizations through innovative design and operational excellence management training and consulting solutions. For more information, please visit www.oeconsulting.com.sg © Operational Excellence Consulting

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