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Taking Care of Employees: Managing Human Resources

Taking Care of Employees: Managing Human Resources. Human Resource Management. Acquiring Maintaining Developing. Functions of the Human Resources Department. Planning for staffing needs Recruiting and hiring Training and development Appraising and retaining. Planning for Staffing Needs.

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Taking Care of Employees: Managing Human Resources

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  1. Taking Care of Employees:Managing Human Resources Excellence in Business, 3e

  2. Human Resource Management • Acquiring • Maintaining • Developing Excellence in Business, 3e

  3. Functions of the Human Resources Department • Planning for staffing needs • Recruiting and hiring • Training and development • Appraising and retaining Excellence in Business, 3e

  4. Planning for Staffing Needs • Form business plan • Estimate demand for employees • Estimate supply of employees • Perform job analysis • Write job descriptions • Write job specifications Excellence in Business, 3e

  5. Forecasting Demand • Predicted sales • Expected turnover rate • Workforce’s skill level • Impending strategic decisions • Changes in technology • Company’s financial status • Status of key employees Excellence in Business, 3e

  6. Forecasting Supply • Existing workers • Temporary workers • Outsourcing Excellence in Business, 3e

  7. Evaluating Job Requirements • Job analysis • Job description • Job specification Excellence in Business, 3e

  8. Recruiting Employees • Internal searches • Newspaper ads • Internet ads • Employment agencies • Union halls • Colleges • Trade shows • Headhunters • Referrals Excellence in Business, 3e

  9. How Employers and Job-Seekers Approach Recruiting • Look inside the company • Networking and personal references • Employment agency or search firm • Unsolicited résumé • Newspaper or Internet want ads Excellence in Business, 3e

  10. The Hiring Process • Select qualified candidates • Screen candidates • Conduct interviews • Evaluate final candidates • Check references • Select the best candidate Excellence in Business, 3e

  11. Background Checks • Employment verification • Criminal records check • Drug screen • Reference checks • Education verification • Motor vehicle records Excellence in Business, 3e

  12. Hiring and the Law • Equal Employment Opportunity Commission • Negligent Hiring • Immigration Reform and Control Act Excellence in Business, 3e

  13. Preemployment Testing • Job-skills tests • Psychological tests • Drug and alcohol tests Excellence in Business, 3e

  14. Training and Development • Orientation • Training • Retraining Excellence in Business, 3e

  15. Appraising Employees • Periodic performance appraisals • Regular written evaluations • 360-degree reviews • Electronic performance monitoring Excellence in Business, 3e

  16. Workplace Compensation • Wages • Hourly workers • Salaries • Corporate executives Excellence in Business, 3e

  17. Fair Labor Standards Act • Administering wages and salaries • Overtime pay • Exempt employees • Nonexempt employees Excellence in Business, 3e

  18. Hot Compensation Issues • Lower end of pay scale • Downward pressure on benefits • Downward pressure on wages • Higher end of pay scale • Compensation gap between CEO and employees • Disparity between results and compensation Excellence in Business, 3e

  19. Incentive Programs • Bonuses • Commissions • Profit sharing • Gain sharing • Pay for performance • Knowledge-based pay Excellence in Business, 3e

  20. Benefits and Services • Insurance • Retirement plans • Stock options • Family benefits Excellence in Business, 3e

  21. Insurance Benefits • Life and health • Dental and vision • Disability • Long-term care Excellence in Business, 3e

  22. Insurance Challenges • Rising premiums • Level prices • Flat wages Excellence in Business, 3e

  23. High deductibles In house clinics Employer driven quality improvements Health savings accounts Sliding scale plans Health insurance buying groups Insurance for the uninsured Wellness programs Creative Approaches to Skyrocketing Health-Care Costs Excellence in Business, 3e

  24. Retirement Benefits • Employee pension plans • Defined benefits • Defined contributions Excellence in Business, 3e

  25. Stock Option Plans • Employer benefits • Cost effective • Long-term incentives • Employee benefits • Profit potential • Vested interest Excellence in Business, 3e

  26. Family-Friendly Benefits • Unpaid leave • Daycare • Elder-care Excellence in Business, 3e

  27. Other Employee Benefits • Vacations, holidays, and sick leave • Professional development • Financial or legal counseling • Wellness programs • Employee Assistance Programs • Corporate perks Excellence in Business, 3e

  28. Overseeing Changes in Employment Status • Promotion • Reassignment • Termination • Retirement Excellence in Business, 3e

  29. Promoting From Within • Advantages • Maximizes workforce • Rewards employees • Boosts morale • Disadvantages • Individual competence • Potential turnover • Training costs Excellence in Business, 3e

  30. Terminating Employees • Performance related • At-will employment • Wrongful discharge • Rank and yank • Not performance related • Business downturns • Effects on employees • Outplacement efforts Excellence in Business, 3e

  31. Retiring Employees • Hiring mature workers • Balancing the workforce Excellence in Business, 3e

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