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Centralized Identity Management: Lessons and Governance for University Directory Services

This piece explores the evolution of centralized identity management systems (IdM) at UW-Madison, emphasizing the necessity for robust policy foundations and stakeholder involvement to ensure successful implementation. It discusses key elements such as web single sign-on (SSO), delegated administration, and group management, while also highlighting the significance of governance through leadership bodies like the Identity Management Leadership Group (IMLG) and the Authentication/Authorization Coordinating Team (ACT). Understanding the interplay between business needs and technology is critical for creating an effective roadmap for identity management.

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Centralized Identity Management: Lessons and Governance for University Directory Services

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  1. Some Thoughts on IdMSteve Devotidevoti@wisc.edu

  2. UW-Madison

  3. Long Ago • The need for centralized directory services was recognized • Central IT driven • Support for authentication and course grained authorization

  4. University Directory Services

  5. Moving Along • Web Initial Sign-on (I.e. web sso) • Delegated administration • Group Management • PKI • Provisioning • Problem: Lack of persistent structures to involve stakeholders • Prioritization • Governance

  6. Step Back • Identity Management Leadership Group (IMLG) • High level • Make policy, provide executive support and resources • Authentication/Authorization Coordinating Team (ACT) • Director/manager level • Prioritization • Understanding of business and technology issues

  7. Roadmap • What does this have to do with a roadmap? • A number of missteps when priorities were driven by central IT • Campus now owns the roadmap • Fills the policy gap. IdM/IAM can’t be successful without a policy foundation

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