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Lisbon, 13 th November 2007

Lisbon, 13 th November 2007. Conference “ICT Uptake for SMEs Competitiveness”. Panel 1 – Transnational Cooperation in e-Business Initiatives. Action ENT/MAP/06/1.3 “Reinforcing synergies between public policies in support of e-business for SMEs”. “Service Network to support SMEs”.

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Lisbon, 13 th November 2007

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  1. Lisbon, 13th November 2007 Conference “ICT Uptake for SMEs Competitiveness” Panel 1 – Transnational Cooperation in e-Business Initiatives

  2. Action ENT/MAP/06/1.3“Reinforcing synergies between public policies in support of e-business for SMEs” “Service Network to support SMEs” • Speakers: • Ms Claudia Poles • Mr Maurizio Mancini From Confartigianato – The Association of Crafts and SMEs of San Donà di Piave, Venice, ITALY EU co-financed project

  3. Coordinator: Partner: The Association of Crafts and SMEs of San Donà di Piave (ITALY) The Chamber of Crafts and Trades of the Istrian Region in Pula (CROATIA) “Service Network to support SMEs”

  4. “Service Network to support SMEs”DURATION January 2007 June 2007 6 months

  5. 9.000 companies in Istria, associate members of the Istrian Chamber 15.000 companies in Veneto, associate members of Confartigianato “Service Network to support SMEs”OBJECTIVES The project aims at carrying out a study to transfer the System of Integrated Services of the Confartigianato Association of the Eastern Veneto to the Istrian Region, analyzing its adaptability to its territory through benchmarking actions. The final goal is to network the Croatian and the Italian enterprises as well as the professional associations through the realization of a Web portal.

  6. “Service Network to support SMEs”TARGET The project is in support of enterprises since there is the need to assist in particular the SMEs to identify e-Business opportunities and to implement successfully their transformation towards e-Business

  7. “Service Network to support SMEs”EXPECTED RESULTS THE REALIZATION OF A NETWORK • will draw enterprises closer to e-business • will allow them to expand their company limits, thus broadening the traditional market and allowing them to explore new markets at low cost and in real time • will permit them to have new marketing and communication chances, new customers and suppliers

  8. “Service Network to support SMEs”PROJECT ACTIVITIES • Best practices exchange from Confartigianato’s system of integrated services to the Chamber of Crafts and Trades of the Istrian region

  9. “Service Network to support SMEs”PROJECT ACTIVITIES • Study and analysis of the “territorial economic systems” of the Eastern Veneto and the Istrian Region through direct contacts, telephone surveys and questionnaires addressed to enterprises

  10. Realization of a communication portal for enterprises, so that they are enabled to receive integrated services (www.partenariato.it) “Service Network to support SMEs”PROJECT ACTIVITIES

  11. Vocational and information courses to draw the companies closer to the use of the computer network and to the state of the art ICT by best adapting the use of the technology to their needs and development requirements “Service Network to support SMEs”PROJECT ACTIVITIES

  12. Dissemination activities for the whole project, in order to diffuse and promote results both in Italy and in the beneficiary country, as well as to transfer it in other geographical areas “Service Network to support SMEs”PROJECT ACTIVITIES

  13. International Partnership Agreement PARTNERSHIP AGREEMENT FOR THE REALIZATION OF A CENTRE OF EXCELLENCE FOR RESEARCH AND PROFESSIONAL TRAINING TO SUPPORT SMALL ENTERPRISES, COMPETITIVENESS, INNOVATION AND LOCAL DEVELOPMENT

  14. At the moment there are 45 partners from 10 European Countries: universities, technologic parks, public authorities, development agencies, chambers of commerce, professional associationsand credit institutions Open to other organisations!

  15. International Partnership Agreement OBJECTIVE: THE CREATION OF CONNECTIONS BETWEEN THE “WORLD OF KNOWLEDGE ” AND THE “WORLD OF ECONOMY” Knowledge is the heart of the Lisbon Strategy: economic activities operate and expand through the creation, the dissemination and the use of knowledge

  16. GERMANY International Graduate School Zittau CZECH REPUBLIC University of Pardubice POLAND Technical University of Lodz ITALY Confartigianato of San Donà di Piave Chamber of Commerce of Venice “Ca’ Foscari” University of Venice Veneto Innovazione S.p.A. CRACA - Regional Centre for the Crafts Assistance and Cooperation UPA - Provincial Crafts Union CO.FIDI Veneziano CGIA - Jesolo Confartigianato Services Centre of the Eastern Veneto Cassa Risparmio di Venezia - Group Intesa/San Paolo Banca Popolare Friuladria - Group Credit Agricole Banca S. Biagio of the Eastern Veneto CISL - Italian Confederation of Workers Union of the Eastern Veneto ITIS “Volterra”, Technical High School of San Donà di Piave ITIS “Luzzatto”, Technical High School of Portogruaro Confartigianato of Portogruaro Confartigianato of Riviera del Brenta Footwear Polytechnic Institute of Strà SLOVAKIA University of Kosice ROMANIA Mehedinti County Council University “Transilvania” of Brasov University of Craiova BOSNIA AND HERZEGOVINA University of Banja Luka University of Zenica ZEDA - Regional Development Agency of Zenica City of Zenica SERBIA Association of Entrepreneurs and Industrialist of Serbia International Entrepreneurship Academy of Belgrade CROATIA University of Split Entrepreneurs Association of Rovinj Chamber of Crafts and Trades of Istrian Region in Pula City of Rovinj University of Rijeka SLOVENIA Regional Development Agency of Nova Gorica Technological Park of Nova Gorica University of Nova Gorica University Incubator of Koper Koper Bank

  17. THE NEWWEBSITE www.partenariato.it

  18. “Service Network to support SMEs”WEB PORTAL – www.partenariato.it To search business partners and to internationalize the enterprises’ activity, to build stable business partnerships and to share e-business practices • Search engine for enterprises

  19. “Service Network to support SMEs”WEB PORTAL – www.partenariato.it To provide information concerning the EU Programmes, initiatives and instruments to face the process connected with the enterprises internationalization • Services and information

  20. “Service Network to support SMEs”WEB PORTAL – www.partenariato.it To carry out “Business audits” through direct contacts with entrepreneurs with the aim at understanding how the firms produce their competitive knowledge, at drawing enterprises closer to innovation and research, at favoring the interaction among different realities • Business audits

  21. “Service Network to support SMEs”PROJECT RESULTS FROM THE PROJECT END ONWARDS The use of the website Creation of synergies between enterprises of the 2 countries The request from enterprisesfor direct or on-line assistance in the field of e-business or internationalization Cooperation with Croatian/Italian firms The use of the information technologies and Internet by enterprises for e-business and internationalization activities

  22. THANK YOU VERY MUCH FOR YOUR ATTENTION Slides created by MS CLAUDIA POLES and MR MAURIZIO MANCINI

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