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Toronto Training Board Presentation

Toronto Training Board Presentation January 16, 2007 Canadian Automotive Repair and Service (CARS) Council Mandate To address on a national basis the human resource training and development needs of the Canadian automotive repair and service industry. CARS Board of Directors

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Toronto Training Board Presentation

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Presentation Transcript

  1. Toronto Training Board Presentation January 16, 2007

  2. Canadian Automotive Repair and Service(CARS) Council • Mandate • To address on a national basis the human resource training and development needs of the Canadian automotive repair and service industry.

  3. CARS Board of Directors • Association of International Automobile Manufacturers of Canada • Automotive Industries Association of Canada • Canadian Automobile Dealers Association • Canadian Vehicle Manufacturers Association • National Automotive Trades Association

  4. CARS’ Activities

  5. The Road Travelled…

  6. Industry Overview • Approximately 18 million vehicles on Canadian roads • Retail size of aftermarket estimated at over $15.6 billion in 2002 (which includes maintenance and repair, and gasoline stations): $9.3 billion in parts and $6.3 billion in services. This is an increase of 5.6 percent over 2001(DesRosiers Automotive Consultants Inc. 2003 )

  7. Life Long Learning • New vehicle models are introduced each year • New technology is introduced each year • Success of the business is directly proportional to ongoing professional development

  8. Commitment to Learning… • Strong commitment to career development among industry employees • Employers believe professional development is a key contributor to overall business success

  9. CARS’ Activities • Industry Human Resource Study (Sector Study) • Labour Market Research • Collision Repair IDL Project • National Essential Skills Strategy • Skills Gap & Training Needs Assessment • Research on Internationally Trained Workers • Advanced Technologies Curricula Development • Career Information Kit • National Accreditation Program • Interactive Distance Learning (IDL) • Workplace Mentor/Coach Program

  10. Report on the Human Resource and Training Needs of the Repair and Service Industry

  11. Industry Sector Human Resource Study • For the purposes of the study, the Canadian automotive repair and service sector consists of four sub-sectors: • Automotive Service Repair • Collision Repair • Motorcycle Repair • Parts Wholesaler

  12. Number of Establishments…

  13. Employment by Key Occupation… Source: Statistics Canada. Labour Force Survey data (2004), and Census 2001. *Includes automotive parts salespersons. **Includes support staff and all other occupations in the sector.

  14. Age Composition… Statistics Canada

  15. Insufficient Supply of Qualified Staff…

  16. Average Weekly Earnings Compared to Competing Sectors…

  17. Job Satisfaction…

  18. Top 4 Skill Areas Lacking…

  19. CARS PROJECTS

  20. Interactive Distance Learning • Satellite-based training broadcast daily • Over 150 courses have been developed • Technical and non-technical training for those licensed and working in the industry • Offers two-way interaction between student and instructor

  21. Collision Repair IDL Project – Phase II Project Objective • To make available to the Canadian Collision Repair sector, convenient, cost effective and high quality technical and non-technical training

  22. National Essential Skills Strategy • Examine the essential skills of industry occupations, e.g. reading, document use, computer use related skills • Benchmark the current essential skills levels of the workforce • Identify strategies to integrate essential skill training components to existing curriculum

  23. Essential Skills Profiles Developed… • Customer Relations Specialist (NOC 6421) • Service Sales Advisor (NOC 6421) • Parts Sales Consultant (NOC 6421) • Automotive Mechanical Installers & Servicers (NOC 7443) • Automotive Service Technician (NOC 7321) • Autobody & Collision Damage Repair Technician (NOC 7322) • Automotive Paint Technician (NOC 7322)

  24. National Essential Skills Strategy • Information from essential skill profiles and national benchmarking will be used to: • Communicate to stakeholders existing levels and those required • Manufacturers • Education system • Industry re professional development • Additional profiles and assessment tools are being developed under phase II of the project

  25. Professional Development Skills Assessment Tool • Access to needs assessment questions from 34 key automotive industry occupations • Assessment tests are randomly created from over twelve thousand questions • Automatic links to industry’s best available training sources • Available in both French and English • Secure, encrypted participant profiles and result histories online www.carsability.ca

  26. Career Information Resources • The “Future Is Wide Open” career information kit provides resources for young people, educators, parents and industry. • Reference Guide – 45 occupations described • Educator’s Guide – Learning activities • Industry Presentation Guide – Helpful tips for industry to promote itself • CD-ROM and Web Site – interactive tools

  27. National Accreditation Program • College post-secondary motive power programs can apply to challenge the accreditation evaluation process. • Currently there are 27 college programs that have National Accreditation status across Canada

  28. Workplace Mentor/Coach Program • Leadership • Organization • Communication • Coaching • Mentoring • Human Relations • Job Proficiency • Personal Development

  29. International Trained Workers • Research underway to review challenges and success stories • Information Gaps • Recommendations

  30. www.cars-council.ca

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