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STARDOC

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Local clinicians in Hertfordshire are uniting to enhance the quality of urgent care services. Initiatives such as the HOOHs out-of-hours service in Hertford and the STARDOC service serving St Albans and surrounding areas aim to provide comprehensive care. The program focuses on pandemic planning, ensuring efficient handling of care both in and out of hours, central point of contact for inquiries, triage, and home visiting. This collaboration protects GP surgeries while maintaining high standards of patient care during challenging times.

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STARDOC

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  1. STARDOC ‘Local clinicians working together to develop high quality Urgent Care Services in Hertfordshire’

  2. Three into One • HOOHs Herts Out of HoursService based in Hertford • STARDOC St Albans and RegionDoctors On Call • Primary Care PCT led OOHs servicebased in Stevenage

  3. HERTS URGENT CARE ‘Local clinicians working together to develop high quality Urgent Care Services in Hertfordshire’

  4. PANDEMIC PLANNING

  5. PANDEMIC PLANNING • Out-of-Hours • In-Hours • Single point of contact • Central Call Handling

  6. PANDEMIC PLANNING • Triage • Advice (Nurse, GP, Pharmacist, other HCPs) • Home Visiting • Protection of GP Surgeries

  7. PANDEMIC PLANNING FAILURE

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