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Rethinking IT Skills in Higher Education: Identify, Don't Assume

In today's tech-driven world, assumptions about IT skills among students can be misleading. As an academic skills tutor at Leeds Metropolitan University, I emphasize the need for a tailored approach to IT education. My background spans from pre-technology undergraduate studies to current engagements in advanced technology. Through customized IT sessions and tutorials, I address common misconceptions and provide essential support for a diverse student population. Establishing a robust digital literacy policy is crucial in enhancing academic success and equipping students with necessary IT skills.

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Rethinking IT Skills in Higher Education: Identify, Don't Assume

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  1. Challenging assumptions about IT skills in HE Don’t assume, identify. Stevie Farrell, Leeds Metropolitan University s.farrell@leedsmet.ac.uk

  2. Stevie Farrell, Leeds Metropolitan University

  3. My background … • Academic Skills tutor for IT • My academic journey with IT • Pre-technology undergraduate • Mid-technology PGCE student • Current-technology MA student • Am very pro-technology Stevie Farrell, Leeds Metropolitan University

  4. My role as a tutor • Tutorials and drop-in workshops • Customised IT sessions • Development of IT resources Stevie Farrell, Leeds Metropolitan University

  5. 1. Rise in use of technology • VLE • Increase in e-portfolios • Microsoft Office or similar • Increasing use of other technologies Stevie Farrell, Leeds Metropolitan University

  6. The digital native The theorists • Tapscott (1998) • Prensky (2001) • Oblinger (2003) Stevie Farrell, Leeds Metropolitan University

  7. My response as an tutor? What the ??!!! Stevie Farrell, Leeds Metropolitan University

  8. Stevie Farrell, Leeds Metropolitan University

  9. Common questions at the IT Helpdesk • Individual page pagination • Section breaks • Table of contents • Headings and other styles • Advanced numbering • Excel basics • Insert text boxes/shapes Charts/graphs and data series • Inserting images/text • Shape/image effects • Animations • Printing and scanning • Resetting passwords • Wireless setup/use of • File locations • File suffixes • What ‘Drive’ letters mean • Using Google Email • Email attachments • Saving and downloading • Accessing VLE and Portal • Bookmarking websites Stevie Farrell, Leeds Metropolitan University

  10. 3. The digital native? • Non homogenous student population • Don’t learn by exploration alone • Social use of technology versus academic use Stevie Farrell, Leeds Metropolitan University

  11. 4. Recommendations • Establish an effective digital literacy policy • Don’tassume, identify! • Have support in place for students who need it • Up to date research across UK HE needed Make IT a core Study Skill Stevie Farrell, Leeds Metropolitan University

  12. Challenging assumptions about IT skills in HE Don’tassume, identify Stevie Farrell, Leeds Metropolitan University s.farrell@leedsmet.ac.uk

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