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In 2010, NTNU Library aimed to revolutionize its services by creating ten new offerings that prioritize social functionality and user engagement. With a focus on mapping a technical platform, developing existing services, stimulating user participation, and enhancing staff skills, the library sought to connect better with its users. This initiative also involved integrating recommendations and feedback loops, using modern technologies like iPhone extensions, and incorporating social networking elements into library services. The goal was to adapt and thrive in a rapidly changing digital environment.
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UBiT 2010 • Rurik Thomas Greenall, NTNU Library • Trondheim – Norway
Don’t try to foist me off with that old-fashioned OPAC; I want social functionality
Aims • Create ten new services • Map the technical platform • Develop existing services • Stimulate user participation • Develop staff skills • Aid organizational change • Market NTNU Library
2010 The year we make contact