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CARE System

CARE System. Supporting the UR community one “piece” at a time. Office of the Dean of Students. Office of the Dean of Students. Wilson Commons Student Activities. Rochester Center for Community Leadership. Center for Student Conflict Management. M. K. Ghandi Institute.

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CARE System

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  1. CARE System Supporting the UR community one “piece” at a time.

  2. Office of the Dean of Students Office of the Dean of Students Wilson Commons Student Activities Rochester Center for Community Leadership Center for Student Conflict Management M. K. Ghandi Institute Parent Relations Fraternity and Sorority Affairs Intercultural Center

  3. Purpose of CARE • To identify students in distress before they reach the point of crisis. • To better understand the challenges a student may be facing in more than one aspect of his/her life. • To triage this student to appropriate resources and make sure the student is connected to someone who can help. • To increase communication between offices and better understand the student’s needs.

  4. Number of CARE Reports Submitted by Academic Year 118% increase since 2010-2011

  5. Number of Reports Submitted by UR Affiliation

  6. Number of Reports by Concern

  7. Ideal CARE Workflow • Student of concern identified. • Someone (UR faculty, staff, students, parent, community member, or the student him/herself) submits a CARE report. • Erin reviews the report • Determines level of severity (birds eye view). • Reaches out to individuals who may know more about this particular student. • Keeps a running record of the student of concern. • Individuals report information back to Erin so she can continue to assess the student’s level of severity and enact supports as necessary. • Attempts to reach the student continues or case closes.

  8. Premajor advisers • Students care about their academics and course registration so they typically want to stay in touch with you. • Usually students have a relationship with their premajor adviser. • You may be one of the first to know when a student is struggling academically, socially, financially, etc. • The student may talk to you about something that seems suitable for CARE (both personally or for a friend). • You may be asked to reach out to the student to check in. • Students may already know about the CARE system, but may not know what other resources are available to them.

  9. We “CARE” Financial Aid Your information matters. If UR faculty, staff, students, and parents are communicating their concerns to the Assistant Director for Student Support Services, we can better identify students in, or heading toward, distress. Athletics Chapel CCAS Bursar Clubs and Organizations Students UCC Health Promotions Assistant Director, Student Support Advisers Residential Life Security Kearns Center Parents Staff Facilities Disability Support Instructors ISO FSA

  10. CARE resources • www.rochester.edu/CARE • Where you submit a report. • Review the CARE report process. • Areas faculty/instructors should consider when identifying a student of concern. • CARE-related resources: • 1:1 consultations • Case conferences • Department presentations • Text for syllabus/wording for email correspondence • “Working with distressed students” document • Know the Signs brochure – Tips for Recognizing and Working with Students in Distress

  11. CARE resources cont. • Search for concerns, select a category associated with your concern, or view an alphabetical list of concerns. • Determine which office best handles your concern and see other offices that can be of assistance. • GPS coordinates help you get to the appropriate office on campus via Google maps. • Available on at www.rochester.edu/care and as part of UR Mobile.

  12. Questions? Erin M.Halligan Assistant Director, Student Support Services 585-273-2568 erin.halligan@rochester.edu

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