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Assuring program quality

Assuring program quality. Supervision The organizational chart Training Budgeting. MCH in Developing Countries 2-8-11. Assuring quality of care. Supervision: What are the key roles of supervisors?. Legitimation, protecting role integrity Motivation Education and guidance

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Assuring program quality

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  1. Assuring program quality • Supervision • The organizational chart • Training • Budgeting MCH in Developing Countries 2-8-11

  2. Assuring quality of care

  3. Supervision:What are the key roles of supervisors? • Legitimation, protecting role integrity • Motivation • Education and guidance • Helping solve problems • Technical assistance • Linkage • Monitoring and control • Evaluation

  4. Some ideas for overcoming obstacles to effective supervison • Change from idea of one-way ‘supervision’ to that of a two-way exchange - ‘support’ • Model it! • Build supervision into a routine -- re-evaluate the mechanisms available • Involve effective trainers in supervision • Establish health system commitment to field support

  5. The Organizational Chart Organizational Head HIV Program Manager Technical Advisor Program Officer Program Officer Administrator/Office Manager Health Unit staff Community health councils Drivers Bookkeeper

  6. Is training needed….?

  7. What is a training plan? What should be included?

  8. Budgeting...

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