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Glasgow Community Planning Partnership Neighbourhood Management Update

Glasgow Community Planning Partnership Neighbourhood Management Update. Newlands/Auldburn Multi Member Ward. Background. local communities and service providers working together to improve and join up services responding to local need introduced in Glasgow in 2007

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Glasgow Community Planning Partnership Neighbourhood Management Update

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  1. Glasgow Community Planning Partnership Neighbourhood Management Update Newlands/Auldburn Multi Member Ward

  2. Background • local communities and service providers working together to improve and join up services • responding to local need • introduced in Glasgow in 2007 • underpinned by robust evidence gathered from residents surveys in 2007 and 2010/11 • specific focus on community safety, cleansing and environmental issues

  3. Outcomes • outcomes: focussing investment in key priorities and re-alignment of some local services • After first survey: • Improved partnership working and local action plans • Increase in community policing • Road safety improvements • Extra investment in children’s play areas; and • Improvements in public spaces

  4. Impact of Neighbourhood Management Approach • 2010/11 Survey demonstrated successes: • Increase in feelings of safety in neighbourhoods • Improvements in ratings of police, transport, health, and youth & leisure services • Increase in percentage of residents rating parks/open spaces, peaceful environment, road safety and children’s play areas as good • But also highlighted growing concerns: • noisy / problem neighbours, street drinking and rowdy behaviour noted as being on the increase • Litter, dog fouling, untidy gardens and communal areas causing more concern compared to 2007

  5. Newlands/Auldburn Results (1) • high satisfaction with local neighbourhood as a place to live • most residents feel safe in neighbourhood • most rate a range of public services as good including rubbish collection, local health services, and transport • what would local residents change? • cleaner streets • more police on the streets • more leisure facilities

  6. Newlands/Auldburn Results (2) • residents are least positive about a number of amenities/facilities of Newlands/Auldburn: • youth provision/activities for young people • children’s play areas • most commonly reported problems: • vandalism/graffiti • drunk or rowdy behaviour • street drinking • environmental issues of concern: • litter • dog roaming/fouling • graffiti

  7. Partnership Responses (1) • Community Safety • Recent statistics for Newlands/Auldburn have shown: • violent crime down 78% • vandalism down 39% • disorder and Anti-social Behaviour Incidents (Reported by the Public) down 19%, but • drunk and disorderly up 17% • 100 Community Police officers (10 in Newlands/Auldburn) now supplemented by Community Investigation teams • In 2011/12 Community Police officers continued to carry out high visibility patrols in line with enhanced local intelligence • 9 CCTV cameras in ward – captured 214 incidents in 2011/12

  8. Partnership Responses (2) • Community Safety • Almost 2,400 Anti-social behaviour incidents 2011/12, with slight reduction noted in first half of 2012/13 • GCSS Offender Management - 152 warning letters issued to first time offenders by GCSS in 2011/12, 13 referrals for intervention visits • 10 Anti Social enforcement measures carried out • Joint Action on Alcohol Initiative (JAG) to tackle alcohol and Anti social behaviour – 2 drinking dens identified and removed in Oct/Nov 2011 • Strathclyde Police have targeted and disrupted the sale of alcohol to young people and taken action against licensees that have broken the law; and • by issuing fixed penalty notices and reporting offenders Police have proactively target drinking in public places

  9. Partnership Responses (3) • Environment • Local Operational Working Groups are key to responses to local Neighbourhood Management Issues across the city • Play area improvements totalling £420K in past 3 years – Holmlea Play Park restoration • Graffiti removal service – 869 incidences removed in 2011/12 – 290 for 2012/13 to date • Neighbourhood Improvement & Enforcement Services – 733 volunteer hours invested in Newlands/Auldburn ward in 2011/12 – 55 clean-ups undertaken • GCSS noise service team address excessive domestic noise - 172 calls responded to by noise service since April 2012, 64 premises visited

  10. Partnership Responses (4) • Environment • Community Payback Service instances: • Mansewood Allotments clean-up, St Convals Primary fence painting, Shawbridge Street clean up, Pollok Country park railings and litter bin improvements, and Mansewood Community Centre general painting • Community Enforcement Officers – additional resources in each multi member ward including a dedicated local officer – 706 hours of uniformed patrol in Newlands/Auldburn during first 6 months of 2012/13 – 16 Fixed Penalty Notices

  11. Partnership Responses (5) • Cleansing • 117 local Street Cleansing requests to L.E.S. in past 12 months • 261 local requests to LES for local park maintenance in 2011, down from 553 in 2010 • 343 requests for Clean Glasgow/LES Rapid Response Teams (RRTs) in 2011 • RRTs provide a flexible and multi-skilled response to a range of cleansing and environmental issues – delittering, fly-tipping clearance, dog fouling, over-grown areas • work closely with GCSS resources, especially Neighbourhood Improvement & Enforcement Services

  12. Partnership Responses (6) • Cleansing • Dog Fouling – New Initiative launched August 2011 – education, encouragement, enforcement – 8 periods of enhanced enforcement patrols – 16 weeks of patrols between 7-9 am and 4-6pm - 7 Fixed Penalty Notices (FPNs) issued since April 2012 • Fly-tipping and domestic waste – 96 complaints in ward during 2011/12 (<2% of city total)– two-thirds of which related to domestic refuse storage • Enforcement actions – no FPNs issued in 2011/12 for commercial waste and just 1 Statutory Notice • Improvements in service delivery identified – surveillance, intelligence, enforcement, co-operation with residents - identify and address root cause of back court issues. Become more proactive rather than reactive

  13. Local Area Partnerships • Current review and restructuring of Community Planning • Local partnership structures that are responsive to the emerging agenda, and to the needs of the communities they serve • Local Area Partnerships will provide an enhanced forum to connect local representatives with service providers, and to share views on a range of issues and improve co-ordination of local services

  14. Local Area Partnerships • the ‘Neighbourhood Management’ agenda will provide a potential focus for the new Partnerships • Membership will be taken from the existing Area Committees with a wider CPP representation. E.g. • All local Glasgow City Council Councillors • Community resident representatives • Local Inspector – Scottish Police Service • Local Commander – Scottish Fire and Rescue • Community Health Partnership Representative • Plus others as appropriate

  15. Further Information • Partnership & Development Team • Democratic Services • Glasgow City Council • 4th Floor, 20 Cochrane Street • G1 1HL • 0141 287 0060 • E-mail: cpp@glasgow.gov.uk • Web: www.glasgowcpp.org.uk • www.strathclyde.police.uk/your-community/ • www.cleanglasgow.com/ • www.saferglasgow.com/

  16. Thank You

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