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Local Government GIS Update: Building a Peer-to-Peer Support Network

Local Government GIS Update: Building a Peer-to-Peer Support Network. Sam Wear GIS Manager Westchester County GIS 2004 New York State Association of Towns Annual Meeting New York, New York February 16, 2004. Intended Audience. Focus on government organizations

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Local Government GIS Update: Building a Peer-to-Peer Support Network

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  1. Local Government GIS Update:Building a Peer-to-Peer Support Network Sam Wear GIS Manager Westchester County GIS 2004 New York State Association of Towns Annual Meeting New York, New York February 16, 2004

  2. Intended Audience • Focus on government organizations • Agencies just getting started • GIS managers and administrators • Established programs having trouble “getting going”

  3. Topics for Discussion • Getting started • Basic implementation issues • Components of an agency GIS • Data, Applications, HD & SW, and politics • Questions and Answers

  4. Westchester County GIS Applications • Local Government Support • Internet/Intranet Mapping & Data Access • Emergency Response/Services & Dispatching • Environmental Planning & Land Use • Health & Human Services • Transportation and Traffic Engineering

  5. Westchester County GIS • Established 1987 • Utilize ESRI GIS software • ARC/INFO, ArcView, ArcGIS, ArcIMS, ArcSDE, Oracle • 7 full-time staff (also contractors and interns) • Data development, programmers, GPS, certified ArcGIS instructors, Oracle DBA • Extensive work with local governments • Contribute to state and national GIS initiatives • Extending government GIS to include business and utilities • Integrating GIS into legacy systems

  6. Many GIS Projects “Are started with little planning, little design, and great expectations”

  7. GISIntegratesData Video GPS Satellite Photos GIS Aerial Photos Multi- Media Geographic Data RDBMS Business Data Cable

  8. Major Components of a GIS • Hardware • Software • Data • Applications & Routines • People & the Organization

  9. Why Implement a GIS?(traditional justification) • Secure and Organize Data • Increased Data Analysis • Multiple Map Set Problems Eliminated • Simplify Map Revisions • Simplified Data Analysis and Presentation • Integrated Agency Data • Powerful manager of different forms of digital data – all built around spatial data model • Spatial and attribute data can be analyzed simultaneously • Increased data access for decision making

  10. Why Implement a GIS? (the “other” reasons) • It’s not “if” anymore, it’s “when” • Most new software systems integrate and include (if not require) spatial data components • Protect and leverage agency investment in spatial data • New employee recruitment • Create competitive business advantage (I.e., economic development). It makes “business sense” • GIS is now key component of government IT environments

  11. Broad Issues Affecting GIS Growth & Implementation • Political/administrative support & stability • Economic conditions/forecast • Available staff • Interest by multiple departments/users • Access to digital tax parcel & planimetric basemap • Existing and legacy systems • Change Management • Systems Synthesis • Support/involvement from other levels of government

  12. Influencing Technology & Legislation • Web GIS / Internet Technology • GPS & Wireless Technologies (LBS) • Events of 9/11 & Homeland Security • Next generation E911 (includes x,y mandate) • GIS / CAD / SCADA System Integration (utilities) • Asset Management (GASB 34) • 3rd Party Software Integration • Advancements in Remote Sensing Photography

  13. Pitfalls of a GIS • Overstating benefits • Failure to define goals • No long-term & strategic plan • Lack of management or technical support • Lack of user involvement/user training • Budget overrun (budget underestimation) • Hard to expand or modify existing/legacy systems

  14. Getting Started

  15. Define the GIS Landscape • Define the scope • Why are we doing this? Who needs it? • Know what GIS does & doesn’t do • CAD vs. GIS • Other automated & legacy systems • Investments & consultants? • Technical support • Funding & political landscape for next 18-36 months? • Needs Assessment • Accuracy vs. Completeness

  16. Obstacles to Implementation • Technology changing too fast • Organization & staff changes / priorities • Economy/funding • Availability of in-house technical resources • Too many consultants / unclear direction? • “Just want to get started!”

  17. Is it Always About Money?

  18. Major GIS Implementation Costs • Data development, conversion & maintenance • 75%-80% of overall cost • Staffing (full-time GIS/technical support) • Consulting • Application Development/Programming/Management • General; all areas of GIS • Hardware & Software (w/maintenance) • Operations/Materials & misc. support • “Web GIS” economics still evolving

  19. The GIS Budget • Less of an emphasis on “cost/benefit justification” vs. documenting and making the costs fit within a budget • GIS is an accepted government technology/IS strategy • Start-up costs always the most significant • Consider/propose capital funding for initial investment • Spatial data is a valuable corporate investment/asset • Other agency solutions can be tricky, however are extremely helpful • Grant and seed money is useful; however, difficult to maintain projects over time funded in this manner

  20. Financial justification models are available – proceed with caution • Integrate and piggyback costs on other spatially dependent (often more visible and mandated/funded) programs such as, emergency dispatching, infrastructure mgt., assessment • Magnitude of the costs are directly related to size of program/project • Traditional budget costs well documented/established; integration into legacy systems a challenge to emerging GIS/GIT projects • Timing is everything (and so is a little luck)

  21. Using GIS Consultants • Necessary at most levels of government • Practical experience #1 criteria • Require references and document credibility • Can be more cost effective than in-house resources • Typically most useful up-front during initial planning • Recognize pros & cons of using different consultants • Administrators like outsiders to make recommendations • Don’t forget NYS OGS contract pricing • Caution: Analysis Paralysis

  22. GIS Myths • GIS turns bad/old data into good data • GIS can map all data all the time (what’s the problem?) • GIS software has a “Just Do It” command • “You can save that in WORD format, right?” • GIS is a desktop publishing program • GIS can present everything on 8x11 paper in B/W • GIS staff don’t require training & education • We’re going to make a lot of money selling this data!! Yes! • Data conversion is cheap and uncomplicated • Buy just one copy & put it on every machine • Why are we replacing GIS with GPS? • “I can do this with MapQuest so…..”

  23. Where do we go from here? • Internet & web technologies have completely redefined how public & decision makers visualize GIS • 1990: 9:1 ratio GIS/IT 2004: 9:1 ratio IT/GIS • GIS professionals in demand: Oracle, Java, Visual Basic, Object-Oriented programming, ArcIMS programmers

  24. Emergency Services, public infrastructure/utilities, and public health current (and future) visible areas • Long term staffing will be EXTREMELY difficult • Which means more consultant support(a good consultant is hard to find…..) • Focus will be on developing generic databases • Regional & consortium approaches make more sense and benefit more organizations(bigger is better) • Be careful what you wish for

  25. Opportunities for Peer-to-Peer Development • Visit governments which have implemented GIS • Ask questions; what worked/what didn’t; what would they do different? • Use on-line sources for building user knowledge (www.gis.com), ESRI Virtual Campus (http://campus.esri.com/) • Tremendous contractor attention/benefits/leverage when multiple organizations are involved • Get involved in NYS GIS user groups, conference and evolving www.nysgislis.org; • Community Models for GIS Development: http://www.nysgis.state.ny.us/reports/qualities/qualities_index.htm • Extend “Intermunicipal Consolidation & Cooperation” programs/publications to include GIS • Geospatial One Stop (www.geodata.gov)

  26. NYS GIS/LIS Goals • Assist, educate, and contribute towards the implementation and development of GIS technology in the state of New York. • Support development of the GIS profession throughout the state of New York • Foster a spirit of cooperation among local, state and federal agencies, and the private sector in addressing priority GIS issues and data development initiatives for New York.

  27. NYS GIS/LIS Goals (con’t) • Contribute towards hosting regular meetings, conferences and technical workshops for the exchange of information and to exhibit products and services • Educate the general public about the nature of, and benefits from geospatial information and related technologies, including but not limited to, geographic and land information systems, the Internet, and global positioning technologies (GPS) • Publish documents, produce educational materials, and promote education pertaining to geographic information and related technologies.

  28. Chicken Soup for the GIS Soul • Avoid the big stuff in the beginning • At least initially, focus on the low hanging fruit • A lot of support can be generated with very basic / first generation GIS applications • If you don’t understand it, you should probably stay away from it • Don’t be afraid to say that you don’t know

  29. Question vendors and consultants who have solutions for everything • Keep it small. 2-3 desktop applications in 18-24 months is great! • Metadata is good • There will always be problems that you didn’t anticipate (technology transfer) • The future will be incredible challenging

  30. Change Management“Experience has shown that even the best technology strategies stand little chance of success if the workforce doesn’t accept and adopt them”

  31. NYS GIS “Organizational” Development • c.1986 13 professionals meet in Albany • c.1990 NYS URISA Chapter formed • 1995-1998 NYS Temporary GIS Council • 1998 NYS URISA Chapter dissolves • C. 1998 NYS Coordination Program (OFT) • Work and Advisory Groups formed • GIS funding for OFT GIS initiatives begin • 9/02 Cyber Security and Critical Infrastructure Coordination created • 5/19/03 exploratory NYS GIS/LIS meeting held • January 2004 NYS GIS/LIS Associated formed

  32. Evolution of GIS(1960s – 2000) • Remote sensing & environmental applications (early 80s) • Mini-computers & the release of the PC • Digitizers, pcARC/INFO & others • 1990 Census & TIGER • Intel & Pentium chips; faster/more powerful pcs • Business GIS; commercially available data • Spatially enabling the enterprise/legacy systems/Y2K • Web technologies • 9-11-2001 / Homeland Security • GASB34

  33. Questions & Answers Sam Wear GIS Manager 914-995-3047 stw1@westchestergov.com http://giswww.westchestergov.com

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