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Transforming Libraries for the Networked Environment: Adapting to User-Centric Workflows

In the evolving landscape of libraries, adapting to user-centric workflows is essential. This presentation discusses the transformation from a scarcity of resources to a focus on building services around users' workflows. It highlights the importance of integrating discovery environments, resource sharing, and leveraging data for enhanced library experiences. By examining shared digital spaces and innovative tools, we explore how libraries can create seamless pathways from discovery to fulfillment in the context of a networked world.

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Transforming Libraries for the Networked Environment: Adapting to User-Centric Workflows

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  1. Libraries in the new network environment San Jose 16 November 2007Lorcan DempseyOCLC

  2. Part 1 Part 2

  3. Part 1: Environment

  4. (CC) licensed 2007 eBoy Getting things done Workflow

  5. Brand is the new real estate

  6. Discovery happens elsewhere

  7. Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html

  8. The rich get richer

  9. Then:the user built their workflow around the library Now:the library must build its service around the user workflow

  10. Then:resources were scarce and attention was abundant Now:attention is scarce and resources are abundant

  11. People are entry points

  12. Enter what you're reading or your whole library—it's an easy, library-quality catalog. LibraryThing also connects you with people who read the same things. Meet the world's largest book club. Find people with eerilysimilartastes.

  13. Network level workflow Google, … Personal Workflow RSS, toolbars, .. Institutional Workflow Portals, CMS, IR, … … Integrated local user environment? Library web presence Resource sharing, … library Consumer environments Management environment Bought Licensed Faculty& students Digitized Aggregations Resource sharing

  14. Metasearch Resolver Catalog Repositories … Digital Research&learning outputs Licensed Print ERM Knowledgebase … Repositories … ILS

  15. User environment Switch: delivery, routing, resolution … Management environment

  16. Pause

  17. Webscale … A library experience which matches the experience of the web?

  18. Comprehensive Short path from discovery to fulfilment Traverse from personal to global Machine interface: scale with use Navigation Adaptive Recombinant

  19. Part 2: The catalog: from discovery to disclosure

  20. Local Discovery Environments • Shared Discovery Environments • Syndicated Discovery Environments • Leveraged Discovery Environments Require disclosure Remember: focus on catalog

  21. Local Discovery environment • Some (not necessarily aligned) motivations • Make data work harder • Integrate access to locally managed resources • Escape from ILS limitations • NCSU • Rochester • SOLR • Worldcat local • Primo • Encore …

  22. Making data work harder: simple search followed by rich navigation and participation

  23. Glancability

  24. Some remarks • How does MARC data play with other data • Subjects, authors, .. • Historic investment in structure? • Duplicate cost? • Relationship to Metasearch? • Social and scale

  25. Shared discovery environment • Increase impact • Create gravitational pull • Aggregate demand and supply • Reduce costs

  26. Some comments • Integration of discovery to delivery becoming essential • A move to shared environments seems more likely with increased ability to ‘view’ different levels • Increased gravitational pull: greater use of collections • Growing evidence • Integration of materials?

  27. Syndicated discovery experience • Syndicate data or service or links

  28. RSS Portlets APIs, Protocol-based Projects Sakailibrary … Syndicating services Not as rapid as one might expect?

  29. Susan Hollar - Inside the Course at Michigan Diane Dallis - Inside the Course at Indiana • Sakaibrary: • Michigan • Indiana

  30. Some remarks • Syndication of data now common among data providers • Routing issue for non-unique materials • Resolution • Worldcat • Libraries exposing licensed content holdings interesting • Google Scholar

  31. Service disclosure less common • APIs • Web services • Portlets • HTML fragments – ‘search boxes’ • Toolbars • Widgets, extensions, …

  32. Social?

  33. The Leveraged discovery experience • In some ways the most interesting • Use another discovery service to connect back to your resources • Compare to the situation with article databases and resolvers

  34. Some remarks • Some of these are toy-like now, but indicate a direction • Increased capacity to ‘sense’ structure (microformats) will improve ability.

  35. So … • How to get to webscale • User environment • Management environment • A new balance between • Institutional development • Shared activities • How to most release value in research and learning lives of users

  36. The end Thank youhttp://orweblog.oclc.org

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