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3 September 2009 - Brisbane

Casual Nurses Are They Performing? Presenter: Tony Dolan Hospital: Osborne Park Hospital (OPH) Anthony Dolan Telephone: 08 9346 8001 Email: anthony.dolan@health.wa.gov.au. 3 September 2009 - Brisbane. Compliance With Mandatory Training & Performance Development.

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3 September 2009 - Brisbane

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  1. Casual Nurses Are They Performing? Presenter: Tony DolanHospital: Osborne Park Hospital (OPH)Anthony DolanTelephone: 08 9346 8001Email: anthony.dolan@health.wa.gov.au 3 September 2009 - Brisbane

  2. Compliance With Mandatory Training & Performance Development • OPH uses 8.1 FTE of casual nurses/midwives in financial year 2008/09 • OPH has a head count of 81 casual nurses/midwives in 2008/09 • 21 (26%) casual nurses/midwives had completed a performance development discussion in 2008 • 58 (72%) casual nurses/midwives had completed CPR assessment in 2008 • 42 (52%) casual nurses/midwives had completed Fire & Safety assessment in 2008

  3. AIM OF THIS PROJECT • Improvement the compliance with mandatory training & performance development • Focus on CPR and Fire & Safety in the 1st instance and then Manual Handling • Aim- to reach 95% compliance for CPR and Fire & Safety by the end of FY 2009/10 • Aim- to reach 80% compliance for performance development by the end of FY 2009/10 • Develop standardise template for above issues • Accountability would be with the Duty Nurse Manager & After Hours Clinical Nurse Managers

  4. KEY CHANGES IMPLEMENTED • Discussed with casual nurses/midwives on how compliance with this initiative could happen • Produced a professional development tool that simplifies the process for completion • Educated the ward based nursing/midwifery staff on providing assistance to the casual nurses/midwives in completing this professional development tool • Ensured that governance & accountability of this initiative was aligned to the Duty Nurse Manager & After Hours Clinical Nurse Managers • Implementation of a management process for escalating an issue of poor performance

  5. OUTCOMES SO FAR

  6. LESSONS LEARNT • That the casual nurses/midwives take accountability for achieving their own mandatory training & performance development needs • The accountability & process for managing the casual nurses/midwives is clear & understood • Ensure education/training is flexible and available for casual nurses/midwives (electronic, SDLP etc) • That ward based staff development plans incorporate the needs of the casual nurses /midwives • A recurrent & robust review process is in place for follow up and discussion with casual nurses/midwives

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