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A Micro-Learning Approach to

A Micro-Learning Approach to. Building Leadership Influence Skills. Online Learning Conference 2013. What Works @ Work: A Speed Sharing Coffee Klatch. Thursday, September 19, 8:15 am – 9:00 am. Mark Clare. Northwestern University. New Value Streams Consulting. mark.k.clare@gmail.com.

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A Micro-Learning Approach to

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  1. AMicro-LearningApproachto BuildingLeadershipInfluenceSkills OnlineLearningConference2013 WhatWorks@Work:ASpeedSharingCoffeeKlatch Thursday,September19,8:15am–9:00am MarkClare NorthwesternUniversity NewValueStreamsConsulting mark.k.clare@gmail.com 260-433-7923 BackgroundMaterials

  2. TheGeneralProblem Soft-SkillTrainingImpact Happy! PassQuiz ManyNames *Learningtransferproblem *Knowing-doinggap *Thetrainer’slastmile Numberof Participants Exhibitnewskills& behaviorsinworkplace Achieveoutcome ImpactorROI 2

  3. StudythePositiveDeviance ProtocolAnalysis Whatarethesefolksdoing thatothersarenot? •Breakmacro conceptsand techniquesinto small,short experimentsthey cantryinareal settingona regularordaily basis •Naturalbornmicro learners! 3 Learningfromexperienceistheflywheelforbehaviorchange

  4. KnowledgeCards Enablemicro-learningofnewbehaviorsandsoftskillsfromexperience ImprovementGoal CompetencyModel Decks KnowledgeCards 4 Competency1 technique1 - - techniqueN vitalbehavior1 vitalbehavior2 - - vitalbehaviorn

  5. ExampleKnowledgeCardsfor BuildingInnovationSkills 5

  6. “Leadershipisaprocess wherebyanindividual influencesagroupof individualstoachievea commongoal.“ ImprovementGoal: GetBetteratInfluencingOthers Example LeadershipDevelopment Evidence-BasedCompetencyModelforInfluence Thisexampleknowledgecardteachesaprovenwayto influence,isdesignedtofitintoyourdailyworkorhomeroutine andtakesjustminutestoplay.Eachcardisonesmall improvementstepbuttheeffectsaccumulateovertimeinto significantnewcompetenciesandhabits. 438+ Cards 6

  7. 308Members NingSocialNetworktofind,authorandshareknowledgecards($25-$100permonth) HowitWorks:SocialMobileLearning • • • • • • Participantcompleteon-linetrainingtolearnhowto writeknowledgecards Draft,receivefeedbackon,publishandshare2-3 cardsonsocialnetwork Experimentwithgraphics,backgroundandcolorto enhancefun,sharingandcognitiveimpact Formallyfieldtest2cards Playandshare10+cardsonpaper,usingNewHabits iOSApporbydownloadingtoDroiddevice Applymicro-learningmethodtotheirownchallenge (optional) PhotocourtesyofEricJohnson • 7 Assemblesix-packforuseaftercourse

  8. Results:CrowdsourcedDeckofLeadershipInfluenceCards Impact Inonefieldtest, 20cardswere played77times andproduced 64positive outcomesand 13negativeor neutral outcomes. Cardswere self-selectedby participants. Twothirdsofparticipants(workingadultsfrommultipleindustries)thatcompletedmy graduatecourseinleadershipatNorthwesternUniversityreportedthatknowledge cardshadahighorveryhighimpactontheirdevelopmentofinfluenceskills.Thisis basedonasampleof110participantsfrom9differentsectionsofthecourseovera twoyearperiod.Inthesamesample,halftheparticipantsindicatedthatthelikelihood ofcontinuingtouseknowledgecardsafterthecoursewashighorveryhigh 8

  9. OtherApplications •Soft-skilldevelopmentandbehavior changechallengeswherenewmental modelsandhabitsareneeded –Reusablesocialmobilelearningcontent •Supplementorsummarizehow-toand advicebooksandtrainingmaterials –Aninteractivee-bookoptimizedfor behaviorchange •Newtypeofusergeneratedmicrocontent (similartovideo,blogortweet) –Useaknowledgecardtoshareyouradvice withtheworld! Knowledgecardscanbeusedtoforgenew personalhabits,influencegroupchangeand improvetheeffectivenessoftraining,coaching, processimprovementandorganizationalchange. 9

  10. SmallUnits,SmallSteps,ShortCycles “….thekeyofcourseisthatwhichisoccurring atthemostminutelevelsasopposedtothe mesoormacro:minutesorsecondsoftimeare relevantinsteadofhours,daysormonths; sentences,headlines,orclipsarethefocus ratherthanparagraphs,articles,programsor presentations;andportabletechnologies, looselycoupleddistributedenvironmentsareof interestratherthanmonolithicorintegrated turnkeysystems.” https://itunes.apple.com/us/app/new- habits/id604403553?mt=8 Orsearchon“NewHabits”iniTunesorthe AppleAppstore HandsOn TheNewHabitsAppisfree anditcomeswith2decks ofknowledgecards. SelectedBlogPostsonMicro-LearningandKnowledgeCards http://newvaluestreams.com/news.html ScienceBehindKnowledgeCards http://www.newvaluestreams.com/NewHabits/5lessons.pptx Resources & References CreatinganArmyofInnovatorswith125HabitFormationCards http://www.managementexchange.com/hack/create-army-innovators-125-new-habit-formation-cards HowtoWriteKnowledgeCards http://newvaluestreams.com/subpage3.html WalkthroughtheScreensofNewHabits http://www.newvaluestreams.com/NewHabits/Overview.pdf 10

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