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PNNL Safety Management System Measurement, Improvement and it’s Use In Governance/Assurance

PNNL-SA-49641. PNNL Safety Management System Measurement, Improvement and it’s Use In Governance/Assurance. Pat Wright and Sharon Dossett Pacific Northwest National Laboratory Integrated ES&H Program pat.wright@pnl.gov. Measuring ISM System Performance. Objectives:

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PNNL Safety Management System Measurement, Improvement and it’s Use In Governance/Assurance

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  1. PNNL-SA-49641 PNNL Safety Management SystemMeasurement, Improvement and it’s Use In Governance/Assurance Pat Wright and Sharon Dossett Pacific Northwest National Laboratory Integrated ES&H Program pat.wright@pnl.gov

  2. Measuring ISM System Performance Objectives: • Go beyond traditional lagging indicators:TRCR/DART “body count” • Use leading indicators of System performance • Address all aspects of ISMCore Functions and Guiding Principles • Address all levels of ISM implementationInstitution, Facility, Activity • Address efficiency of system performanceas well as effectiveness • Automate to control cost of performance measurement Provide a comprehensive ISM measure for Governance/Assurance Process 2

  3. PNNL Integrated ES&H Management(ISM) ModelCore Function/Guiding Principle “couplets” 3

  4. SBMS-based systems and tools work togetherto give PNNL Integrated ES&H Management 4

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  6. PNNL Integrated ES&H ManagementMeasurement & Improvement Process 6

  7. How performance data is used for Assurance *Chairperson Operations Council Lab Director / PNNL Leadership Council PNNLDirector Research Council Level 1 Councils Business Council Operations Management Forum Research Forum Operations Council Business Council Business Forum Forums Management 7 FOR INTERNAL USE ONLY

  8. Operations Forum Provides “Demanding Customer” for Data • Primary focus of the forum is to identify cross-cutting risks/issues/concerns to Level 1 chair of the Operations Council • Level 1 decides if/when/how to act on the issues • Senior level 2 managers with operations experience • Systematically analyze and evaluate operational performance using a number of indicators – including this ISM system performance metric • Recommendations on areas of performance with the greatest potential risks • Recommendations on risk limits for key ES&H and security indicators • Greater self-assessment attention to areas with performance problems 8

  9. PNNL ISM MetricPath Forward • Improve/validate indicators based on input from Operations Management Forum (continuous improvement) • Use indicators to drive improvement agenda(FY07 business planning) • Develop indicators of system efficiency(Develop in FY06 – Implement use in FY07) 9

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