1 / 88

Project Minerva Prospectus August 2013

Project Minerva Prospectus August 2013. Project Minerva Functional Prospectus. Introduction. Harrow Council. IT. Revenues and Benefits. Finance & Governance. Procurement. Human Resources and Shared Services. Facilities Management. 2. Project Minerva Functional Prospectus. Introduction

parker
Télécharger la présentation

Project Minerva Prospectus August 2013

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Project Minerva ProspectusAugust 2013

  2. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 2

  3. Project Minerva Functional Prospectus Introduction This pack has been generated with information from the Harrow Council 2013/14 budget, organisation charts and volumetric data. It should be noted that the information is subject to change over the period of the project. 3

  4. Project Minerva Functional Prospectus Aims of this pack: • To provide general information on Harrow Council • To provide a consistent introductory pack to potential suppliers and partners • To communicate the potential scope of corporate support services • To provide detailed information about Services in-scope 4

  5. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 5

  6. About Harrow…. 6

  7. About Harrow…. • Harrow is the 12th largest London Borough in terms of size, but 20th in terms of population. • Harrow has roughly 239,100 residents (an increase of 32,300 since 2001) • Harrow is the most religiously diverse borough in the country and 4th highest non-white British population • Harrow is generally an affluent borough, ranking 27th out of 32 in the index of multiple deprivation in London, but has some serious pockets of deprivation. • The average house price in Harrow is £290,500 (London average is £339,200) 7

  8. About Harrow Council… • There are approximately 2,300 staff working for Harrow Council (5,400 including Schools) • The Council has 4 Directorates: • Community, Health & Wellbeing; • Children and Families; • Environment & Enterprise; and • Resources • The Resources Directorate includes: • Finance and Assurance • HR, including Health & Safety and Organisation Development • Shared Services, including Corporate Accounts Payable and Receivable and SAP Support • Payroll, Contracts and Organisation Development • Revenues & Benefits, including Cashiers and Parking Ticket Administration • IT • Procurement • The current IT and Business Transformation Programme outsourced contract with Capita has a break point in October 2015 8

  9. Customers and Service Users Current Operating Model Children and Families Community, Health & Wellbeing Environment and Enterprise (incl. Facilities Management) Customers and Service Users Resources Harrow Council Function Specific Business Partners IT Outsource Business Transformation Revs & Bens Finance Procurement HR Payroll & Contracts Shared Services IT ITO & BTP Mgt Access Harrow 9

  10. Background to Support Services • Support services have been significantly cut back over many years with resource levels now agreed to March 2015 but a ‘cliff edge’ from 2015/16 onwards • The existing support level, systems and in-house service must change from 2015/16 onwards and all Council services will also change • Costs need to be lower and a higher level of variability needs to be built into the cost base • Capita Business Transformation Partnership ends Oct 2015 with options for a 5 year extension • ITO contract deliberately timed to end Oct 2015 also with options for a 5 year extension • Programme Athena has been running across London looking at back office convergence and cost reduction 10

  11. Vision for Support Services The six point vision for the Resources Directorate is as follows: • Improved customer service and satisfaction for residents • Lower cost support functions in protection of the front line • Setting and supporting delivery of balanced 3 year budgets • Higher quality joined up support to front line services with a clear impact on the community • Protecting our finances and assets from risk through strong governance • People management consistently at IIP Gold Level 11

  12. Resources Directorate – Estimated Cost of Services in Scope 12

  13. Resources Directorate – Salary distribution 13

  14. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 14

  15. IT – Resources Employed Notes: Excludes IT enabled/projects funded through Capital – estimated £5m per annum Excludes IT services provided direct to other Directorates 15

  16. IT – Staffing Structure 16

  17. IT– Salary distribution 17

  18. IT – Core Applications 18

  19. ICT – Service Provision Source: Core Services included in Schedule 10A 19

  20. Estimated cost of external IT Service – 2013/14 (Revenue) 20

  21. ICT – SAP Licences Source: Licence data as at July 2013 21

  22. IT – Other Points 22

  23. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 23

  24. Revenues & Benefits – Resource Employed 24

  25. Revenues & Benefits – Team Responsibilities 25

  26. Revenues & Benefits – Organisation Structure Note: Detailed organisation charts are included in the appendices 26

  27. Revenues & Benefits– Salary distribution 27

  28. Revenues & Benefits – Volumes of Activity/Service Provided 28

  29. Revenues & Benefits – other information 29

  30. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 30

  31. Finance & Governance – Resource Employed 31

  32. Finance & Governance – Team Responsibilities 32

  33. Finance & Governance – Organisation Structure Note: Detailed organisation charts are included in the appendices 33

  34. Finance & Governance – Salary Distribution 34

  35. Finance & Governance – Volumes of Activity 35

  36. Finance & Governance – Size and volumes 36

  37. Finance & Governance – Other Points 37

  38. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 38

  39. Procurement – Resource Employed 39

  40. Commercial & Procurement – Structure Note: Detailed organisation charts are included in the appendices 40

  41. Commercial & Procurement – Salary distribution 41

  42. Commercial and Procurement 42

  43. Project Minerva Functional Prospectus Introduction Harrow Council IT Revenues and Benefits Finance & Governance Procurement Human Resources and Shared Services Facilities Management 43

  44. Human Resources (HR) & Shared Services 44

  45. HR and Shared Services – Organisation Structure Note: Detailed organisation charts are included in the appendices 45

  46. HR & Shared Services – Salary distribution 46

  47. HR & Shared Services – Salary distribution 47

  48. HR – Staffing Volumes 48

  49. HR – Statistics for quarter ending June 2013 49

  50. HR – Service Volumes for quarter ending June 2013 50

More Related