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Accommodating Clients who have Low Vision or Blindness

Accommodating Clients who have Low Vision or Blindness. Kim Borowicz Legal Aid Committee Meeting October 17, 2013. Have Documents Available as Plain Text to Convert to Large Print or Braille. Brief Service documents Contracts, such as retainer agreements

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Accommodating Clients who have Low Vision or Blindness

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  1. Accommodating Clients who have Low Vision or Blindness Kim Borowicz Legal Aid Committee Meeting October 17, 2013

  2. Have Documents Available as Plain Text to Convert to Large Print or Braille • Brief Service documents • Contracts, such as retainer agreements • Demographic forms, such as Income verification forms • Releases • Informational handouts • Brochures

  3. Plain Text • Plain text can simply be a document typed in Microsoft Word • Have electronic plain text versions of all documents available. • Can be read by screen reader software or printed in Braille

  4. Depends on the Person • Large Print • Ask what size font they prefer • Or show them documents in different size fonts • There are different Grades of Braille • May want the documents read to them • Provide a private location to fill out documents • Can ship free matter for the blind • Must be marked 'Free Matter for the Blind or Handicapped' in the upper right corner of the address side.

  5. Reasonable Accommodations • Make sure your office has • A designated staff member to handle reasonable accommodation requests • A policy on how to provide reasonable accommodations • A method for clients and training attendees to request a reasonable accommodation

  6. Reasonable Accommodations • Law offices (including non-profits) have a duty under the Americans with Disabilities Act to provide reasonable accommodations • As long as the client says they need something done differently because of a physical or mental condition • Please work to accommodate clients with disabilities rather than simply referring them to disability focused organizations • Clients might not self identify as having a disability

  7. Fillable Online Forms

  8. Fillable Online Forms

  9. Adaptive Software • Screen reader software reads the screen to a user who is blind or has low vision • Demo http://www.youtube.com/watch?v=IK97XMibEws • Assistive software can enlarge any computer screen • Demo http://www.youtube.com/watch?v=P55IVlpSXIg

  10. Website Accessibility: Contrast

  11. Website Accessibility: Image Descriptions

  12. Screen Reader Accessibility Tools • Web Accessibility Evaluation Tool • http://wave.webaim.org • Web Content Accessibility Guidelines • www.w3c.org/WAI/Resources • Website Accessibility Assessment • http://www.nablement.com/services/website-accessibility-assessment/ • Equal Access to Software and Information • http://easi.cc/

  13. PDF Accessibility • Scanned images of text • Tags • Fillable Forms • Alt text on images or hyperlinks • Accessibility Quick Check (6.0 versions of Adobe) • http://www.adobe.com/enterprise/accessibility/pdfs/acro6_pg_ue.pdf

  14. Vision/Blindness Organizations • Chicago Lighthouse for the Blind • http://chicagolighthouse.org/ • (312) 666-1331 • Second Sense (formerly the Guild for the Blind) • www.second-sense.org • (312) 236-8569 • National Federation of the Blind • www.nfb.org • (773) 307-6440 • American Council of the Blind • www.acb.org • (800) 424-8666 • Blind Services Association • www.blindserviceassociation.org • (312) 458-9006

  15. I am happy to help! Kim Borowicz Staff Attorney Access Living 115 W. Chicago Ave. Chicago, IL 60654 (312) 640 2155 (312) 640 2169 tty (312) 640 2101 fax kborowicz@accessliving.org

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