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Procedure Conversion Assessment
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Presentation Transcript
Procedure Conversion Assessment Presented by: Launa Hankins Allergan Practice Consultant
Follow up items to consider ILEAD and/or Flow & Efficiency Coordinator training • In person • Distance Learning • Articles Incorporate internal conversion tool • Monitor improvements throughout year
In office trainings 10+ Tips for Effective Consultations Tips for Consultation Success Variety of telephone skills & credentialing decks if phone skills are needed Now, How, Wow
Distance Learning Courses Distance Learning Courses
Coordinator focused articles Related Articles Located in the Customer Service Section of the Article Library Located in the Staff ManagementSection of the Article Library
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