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The Role of HCI In IS Curriculum

Ping Zhang School of Information Studies Syracuse University. AMCIS’03 Panel. The Role of HCI In IS Curriculum. Thinking Logic to Answer the 6 Qs. What is HC I ? What is IS?

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The Role of HCI In IS Curriculum

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  1. Ping Zhang School of Information Studies Syracuse University AMCIS’03 Panel The Role of HCIIn IS Curriculum

  2. Thinking Logic to Answer the 6 Qs • What is HCI? • What is IS? • “Integrated and cooperating set of software directed information technologies supporting organizational goals” (Rick Watson, 8/4/03) • What is the relationship between HCI and IS? • What are specific areas for teaching HCI? • What are the needs for integration in IS? • What are the connections to other IS courses? AMCIS'03 Panel

  3. Technology Advanced Tech Info visualization Perceptual interface Embodied interface Speech technology Personalization interface Affective computing Basic Tech Input, Output Interaction styles End-user computing Org computing Social Context National culture & norm Universal accessibility Policy Ethics Task/Job Task goals Task characteristics Org Context Org. goals Org. culture & norm Policy Ethics Management support Human Cognition Level Cognitive style Perception, Attention Memory, Knowledge Mental models Learning, Error Info-seeking behavior Productivity Performance Emotion Level Affectivity Intrinsic motivation Extrinsic motivation Fear, anxiety Excited/bored Happy/sad Satisfaction Flow/engagement Demographics Gender, age, culture Comp. experience Education Physical/Motor Motor control Ergonomics An Overview of Broad HCI Use Impact Design Usability AMCIS'03 Panel

  4. Q4. Integrating HCI into Existing MIS Courses • Possible courses: • Systems Analysis & Design • Database Design and Data Management • Some textbooks of SA&D and DB have a chapter or two • Limits • Only a small part on usability consideration (SA&D) or interface designs (DB) • Hardly cover fundamentals and essentials of HCI, such as human characteristics, interaction styles, reasons and justifications for the design principles and guidelines • Don’t provide a holistic view of human-centered approach AMCIS'03 Panel

  5. HCI in IS Curriculum • Not just one chapter in some IS textbooks • Not just one class meeting in some IS courses • Not just one course in IS curriculum • Should be a concentration: a set of courses • Each to support the core HCI theme • Together to support the entire IS curriculum • To convey the true human-centered IT development and use AMCIS'03 Panel

  6. Q3. Number & Levels of HCI courses • Should depend on the concentration • Possible courses: • Ergonomics of computing (UG, G) • Design and implementation of user interfaces using building tools/languages (hands-on, UG, G) • Multimedia design and production (hands-on, UG, G) • Foundations on general human behaviors/characteristics and implications to IT development and use in contexts (conceptual & theoretical, UG, G, PhD) • Concepts, methods and practice of usability and use/impact evaluation (analytical, hands-on, UG, G, PhD) • Integrated A&D course with SA&D, DB: emphasizing design real systems for user’s positive reaction, acceptance, and commitment (analytical, conceptual, theoretical, hands-on, UG, G, PhD) AMCIS'03 Panel

  7. Q6. Business-Oriented HCI Courses • Differ from one in an engineering, computer science, library science or psychology department? • No: all may examine human needs to some extend, all may cover technologies to some extend • Yes: • B-oriented needs to put issues into contexts, rather than too general or too narrow; • B-oriented may need to cover not only technical but also behavioral – differences in emphases and coverage; • B-oriented may need to address “So What?” question. AMCIS'03 Panel

  8. Q1. HCI Fit in Today's Model Curricula for IS: Master Level • MSIS 2000: Career tracks • Decision Making track • Human-Computer Interaction • Human Factors track • Ergonomics of Computing • Interface Design • Usability Analysis and Testing • Multimedia Design and Production • Suggestions: • Re-evaluate the essential changes in IS emphasis (e.g. non-org computing, outsourcing, globalization, consumer support, e-commerce, human empowerment, task varieties) and lead to the higher order definition of IS and its scope • Re-evaluate the courses (knowledge, skills) in the current career tracks in DM and HF to support and enhance the new MIS emphasis • Incorporate necessary HCI courses in a coherent way (e.g. add an integrated course for human-centered system development and evaluation methodology as a capstone course) AMCIS'03 Panel

  9. Q1. HCI at BS Level • IS 2002: Current body of knowledge • Suggest: • Same as MSIS • Specifically Several Human-Computer Interaction Concentration courses AMCIS'03 Panel

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