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Organisation: : Contact Name: Last Updated:

Organisation: : Contact Name: Last Updated:. Project: Problem definition sheet. What do we need to do? What is the problem? What wastes exist? Are they effects or root causes to the problem? Target/measure (vital few) and how will these help us know that the problem is resolved?.

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Organisation: : Contact Name: Last Updated:

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  1. Organisation:: Contact Name: Last Updated: Project: Problem definition sheet What do we need to do? What is the problem? What wastes exist? Are they effects or root causes to the problem? Target/measure (vital few) and how will these help us know that the problem is resolved? Customer identification & value Who is the customer(s) of the project/process area And what do they value (wants, needs, demand)? What is the Current State? What is the Desired Future State? Why do we need to do it? Objective/aim One sentence statement plus two or three objectives/hypotheses Specific Measurable – data (quantify) Achievable Realistic Timeframe When does it need to be done? Timeframe What does the team think will be achieved in the CSI time frame? Who should do it? Members of the team & roles Where should it be done? Boundaries Area of improvement How ought it be done? Method

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