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Chris Hindley

‘Children’s issues and what they tell us ’ “ To enable children and young people to have a voice by providing independent and confidential advice support, information, and advocacy services “. Chris Hindley. The National Youth Advocacy Service (NYAS).

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Chris Hindley

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  1. ‘Children’s issues and what they tell us’ “To enable children and young people to have a voice by providing independent and confidential advice support, information, and advocacy services“ Chris Hindley

  2. The National Youth Advocacy Service (NYAS) • A UK charity providing children’s rights and socio-legal services. • We offer information, advice, support and legal representation to children and young people up to the age of 25. • NYAS has a network of advocates and qualified social workers supported by telephone advisors and a dedicated legal team. • We have been awarded the Legal Services Quality Mark. • NYAS provides a safety net for children and young people who have nowhere else to turn, and we never  turn a child away.

  3. NYAS' Experience • Thirty years of providing advocacy to children and young people in specialist settings • Developing, Planning and Delivering bespoke and innovative services within a given time scale • Provides an effective ‘safety net’ for children and ‘temperature gauge’ for those responsible for them

  4. Delivering Services across England and Wales Local Authorities/NHS Trusts Individual Units Independent Contracts NYAS Offices

  5. The Impact of Advocacy • Early intervention and regular access to independent advocacy, prevents minor concerns from becoming major problems. • Reduces the incidence of self-harm • Resolves family conflict • Improves parenting • Identifies and helps to address the problems of bullying and racism • Ensures that children's wishes and feelings are taken into account during decision making processes

  6. NYAS in Blaenau Gwent • Have delivered Independent Advocacy Services since Jan 2006 • Provides Independent Issue Based Advocacy • Provides independent Visitors • Undertakes Participation work “The Service offers independent and confidential information, advice, advocacy, representation and support to ensure that professionals and families are enabled to work effectively together in the best interests of children and young people”

  7. NYAS' ability to effectively capture information and data, analyse and report findings

  8. Through PRISM - Electronic Case Management Ensures accurate data capture and transfer

  9. What issues are children in Blaenau Gwent raising with NYAS? • NYAS received 60,000 contacts from children and young people across England & Wales – Free phone, Text, online chat, email and directly to the Coordinator • An Advocate was allocated on 1825 occasions • During the period of the contract 79 children and young people in Blaenau Gwent have been allocated an Advocate • The majority of these young people were over 11 • Overwhelming majority described themselves as ‘white Welsh’ • Predominately found out about NYAS by Word of Mouth 01/04/07 - 31/03/08

  10. Who accesses NYAS Services in Blaenau Gwent? Proportion of Looked After Children 01/04/07 - 31/03/08

  11. Who accesses NYAS Services in Blaenau Gwent? Proportion of Children with a disability 01/04/07 - 31/03/08

  12. Who made the referral to N YAS in Blaenau Gwent? Source of Enquiry 01/04/07 - 31/03/08

  13. What issues are children in Blaenau Gwent raising with NYAS? Issues raised with NYAS by Children Under 11 01/04/07 - 31/03/08

  14. What issues are children in Blaenau Gwent raising with NYAS? All Wales England Blaenau Gwent Comparison of the Issues raised 01/04/07 - 31/03/08

  15. What issues are children in Blaenau Gwent raising with NYAS? Issues raised with NYAS by Young People over 11 01/04/07 - 31/03/08

  16. What issues are children in Blaenau Gwent raising with NYAS? All Wales England Blaenau Gwent Comparison of the Issues raised 01/04/07 - 31/03/08

  17. Last but not least - What children say about us: • “My problems with social services were sorted because of NYAS.” • “My advocate was a big help and really helped me talk to my Dad.” • “She comes to my meetings and helps me to plan what I want to say” • “NYAS always did things when they said they would, and always told me what was going on, she was excellent.” • “You were a great help to me so thank you”

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