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Leadership & Management

This discussion focuses on organizational mission, goal setting, and planning. It covers the types of goals, characteristics of effective goals, essential steps in the MBO process, and the new planning paradigm for learning organizations.

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Leadership & Management

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  1. Leadership & Management Discussion for Lesson 6: Planning for Mission Accomplishment

  2. Lesson 6Reading Objectives • The student will comprehend goals and plans and explain the relationship between them. • The student will comprehend the concept of organizational mission and how it influences goal setting and planning.

  3. Lesson 6Reading Objectives 3. The student will comprehend the types of goals an organization should have and why they resemble hierarchy. 4. The student will comprehend the characteristics of effective goals.

  4. Lesson 6Reading Objectives 5. The student will comprehend the four essential steps in the MBO process. 6. The student will comprehend the difference between single-use plans and standing plans.

  5. Lesson 6Reading Objectives 7. The student will comprehend how responsibility can be allocated to accomplish planning and goal setting. 8. The student will comprehend the new planning paradigm and its use in learning organizations.

  6. Lesson 6Discussion Objectives • The student will comprehend the concept of organizational mission and how it influences goal setting and planning. • The student will comprehend the four essential steps in the MBO process. • The student will comprehend the new planning paradigm and its use in learning organizations.

  7. Organizational Mission • The Mission states the organization’s values, aspirations and reason for existence. • The Mission Statement is the basis for all following goals and plans. • Without a clear mission, goals and plans may be developed haphazardly causing the organization to fail.

  8. Goals and Plans • Goals: Specify future ends • Plans: Specify the means to future ends

  9. Strategic Goals and Plans • Strategic Goals pertain to the entire organization (not specific departments). • Strategic Plans define the action steps used to attain Strategic Goals.

  10. Tactical Goals and Plans • Tactical Goals apply to middle management and describe what major departments must do to enable the organization to meet Strategic Goals. • Tactical Plans - Support major Strategic Plans - Short in duration

  11. Operational Goals and Plans • Operational Goals: Specific results expected of smaller units, groups or individuals. • Operational Plans: Specific actions required to achieve Operational Goals and to support Tactical Goals. Developed at the lower level of an organization.

  12. Goal Characteristics • Specific and Measurable • Challenging and Realistic • Defined Duration • Linked to Rewards

  13. Management By Objectives (MBO) • A method whereby managers and employees define objectives for every department, project and person and use them to monitor subsequent performance.

  14. Essential Steps for MBO • Set Goals • The most difficult step. • Develop Action Plan • For both workgroups and individuals. • Review Progress • Periodic during the year. • Appraise Overall Performance. • Review Annual Goals.

  15. The New Planning Paradigm • Set stretch goals: Highly ambitious goals that are clear, compelling and imaginative. • Create an environment that encourages learning. • Design new rules for planning staff. • Make continuous improvement a way of life. • Planning still starts and stops at the top.

  16. Types of Plans • Single-Use Plans: Developed to achieve specific objectives not likely to be repeated. Includes both programs and projects. • Standing Plans: Developed to provide guidance for tasks performed repeatedly within an organization. Examples include organizational policies, rules & procedures.

  17. Responsibility • What is it? • Can it be delegated?

  18. Authority • What is it? • Can it be delegated?

  19. A Message to Garcia • Pro’s • Con’s • Balance • Situational • Art of Leadership: give clear, concise direction • Art of Followership: demand clear, concise direction – ask questions! • What applies to you?

  20. J.W. Marriott, Jr. • Treat people as you would like to be treated • Live the Golden Rule • People are my greatest asset • Reach out to people; help, counsel, teach, guide • Listen to them! • Support them so they can do their jobs • Listen to their concerns, help them solve problems, get their advice • You need to be a SERVANT-LEADER!!!

  21. Next Class • The Chain of Command and Leadership Triad • Read: Leadership & Management, Chapter 7.

  22. Summary • Organizational Mission: • Statement of the organization’s values, aspirations, and reason for existence. • Basis for all following goals and plans.

  23. Summary • Essential Steps for MBO • Set Goals • Develop Action Plan • Review Progress • Appraise Overall Performance.

  24. Summary • The New Planning Paradigm • Set stretch goals • Create learning environment • Design new rules • Encourage continuous improvement • Plan from top down.

  25. Questions? ???

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