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The need for a balanced approach

At the Vienna Conference on April 11, 2014, Kitty Nooy, Chief District Prosecutor and National Integrity Programme Manager, emphasized the Dutch Public Prosecution Service's (PPS) commitment to integrity. Recognizing integrity as essential for quality, the PPS has implemented a comprehensive integrity programme. This includes professional dilemma discussions, a renewed code of conduct, and a pool of independent investigators. The programme aims to create a safe environment for employees to report concerns, enhancing awareness and ensuring ethical conduct across the organization.

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The need for a balanced approach

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  1. Kitty Nooy Chief District Prosecutor National Integrity Programme Manager Dutch Public Prosecution Service The need for a balanced approach Vienna Conference 11 April 2014

  2. The ideal son-in-law

  3. Motive for the new policy • PPS did not comply fully with all standards • The Board of Procurators General considers integrity as essential hallmark of the quality of the PPS • Integrity must be visible and recognisable (internally and externally) • A permanent discussion to raise awareness

  4. Ambition • Public Prosecution Service in which: • employees feel safe and free todiscussdilemmas • any issue of integrity is dealt withconsciously • actingethically is consideredtobe a shared responsibility

  5. Balanced approach

  6. Process

  7. Integrity Programme

  8. Prosecution Service Integrity Bureau (BI-OM) • Nationwide center of expertise; consultation and advice • Recording violations of integrity and the way in which they were settled • Semi-annual quantitative reports and annual accountability report • Development of tools to enhance awareness and encourage debate about integrity • Availability of information (newsletters, intranet, information exchange with local management and integrity officers )

  9. Renewed code of conduct • Five corevalues:

  10. Other documents • For example: • Instruction on the Handling of Violations of Integrity • Communications Guidelines in the event of Violations of Integrity E-mail to: integriteitsbureau@om.nl

  11. Pool of investigators • Investigation of possible violations of integrity in the PPS • Eight trained investigators from various units within the PPS • Independent investigators with no connection with the unit where the investigation takes place • Thorough factual reports to the local management

  12. Confidential Integrity Officers (CIO) • Each prosecution service organisational unit has at least one trained CIO • Responsibilities: • Confidential first contact for employees for questions and advice • (Formal) reports to the local management

  13. Implementation • A kick off in the Group Meeting (assembly of the Board of Procurators General and the Chief District Prosecutors) • Visit of all local management teams by the National Programme Manager and the Integrity Coordinator • Local introduction of the new Code of Conduct and the dvd to employees • Integrity/professional dilemmas - a standard component in the local introduction programme for new employees and in the PPS training programme

  14. Creating awareness • DVD with PPS-specificdilemmas + a management manual • Tool toencourage the debateabout professional dilemmas • Aim is an open exchange of views • Newsletters • Intranet • Localsessionsabout integrity-relatedthemes

  15. Successes • Integrity Bureau is known as a center of expertise and is frequently found by those who have questions about integrity matters • The pool of investigators is very much appreciated • Confidential integrity officers are frequently approached • An internal and external network of integrity has been developed

  16. Points of attention / issues for improvement • Maintaining high levels of awareness about integrity matters • More uniformity in the conclusion of integrity cases • The communication process after integrity violations • Perceived ‘secure and safe work environment’ by employees

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