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F86012 Rydal 2013 week 13

F86012 Rydal 2013 week 13. Harry Longman Harry.longman@patient-access.org.uk 01509 816293 07939 148618. Weekly demand and face to face ratio – incomplete week 13, Mon-Tue only. Daily demand pattern within expected range for Mon-Tues. Rapid response has improved further.

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F86012 Rydal 2013 week 13

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  1. F86012 Rydal2013 week 13 Harry Longman Harry.longman@patient-access.org.uk 01509 816293 07939 148618

  2. Weekly demand and face to face ratio – incomplete week 13, Mon-Tue only

  3. Daily demand pattern within expected range for Mon-Tues.

  4. Rapid response has improved further

  5. Proportion choosing to be seen same day approaching 90%

  6. Average response very fast, but beware small sample size.

  7. Summary points • New system is having an effect • Data for only 2 days • Response times down and 90% choosing to be seen same day • Average response looks very fast, but beware small sample size • Redo this week from 25/3 with next to see full picture

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