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UX Design and the Library Website

Discover the essence of User Experience Design (UX), incorporating various aspects such as industrial design, graphics, and physical interactions for an engaging library website. Learn about UX methods including surveys, usability testing, and more to improve user engagement. Get insights from UX review sessions and automated usage capturing tools like Google Analytics and CrazyEgg. Stay updated on user behaviors with mouse movements and feedback forms. Enhance library websites through intelligent context and personable experiences.

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UX Design and the Library Website

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  1. UX Design and theLibrary Website Black Bag #2 – 10.12.2010

  2. What is UX? User Experience Design

  3. What does it mean? “I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual.” – Don Norman, former VP of Advanced Technology Group at Apple

  4. User Experience Design Diagram http://uxdesign.com/assets/ux-defined/user-experience-design-diagram.jpg

  5. Objectives • Get it (quick) • Highlight content users should learn about • Provide intelligent context • Personable

  6. Methods • Surveys, usability testing, focus groups, and other question/task driven feedback gathering • Automated, remote usage capturing • User-initiated

  7. Surveys, usability testing… • UX Review Sessions – Fall 2010participants engage in objective-oriented tasks • Quick 4-5 question surveys of users in the library and on campus (Nov-Dec 2010) • Survey of mobile use among CSUSM students (Spring 2011)

  8. Automated usage capturing • Site visitor analyticsGoogle Analytics, Piwik, … • Click-trackingCrazyEgg • Mouse movementsUserfly

  9. User-initiated • Feedback form • Comments • Social network widgets • Voting

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