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To deliver a EUR/RSM Master’s Thesis through an online platform

High Level: Team Dynamics, Application Development, Project Management. Virtual Team Dynamics: Decision Making Theory, Team Roles, Building & Maturity,. Online Collaboration: Adaptive Structuration Theory, Platform & Modularity Theory, Communication Theory. Project Management:

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To deliver a EUR/RSM Master’s Thesis through an online platform

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  1. High Level: Team Dynamics, Application Development, Project Management Virtual Team Dynamics: Decision Making Theory, Team Roles, Building & Maturity, Online Collaboration: Adaptive Structuration Theory, Platform & Modularity Theory, Communication Theory Project Management: Metrics, Reporting, Notification, Diagnosis, Analysis, Validation • Online Resources: • Third Party Knowledge • Online Facilitation Forum • (Questionnaire Possibility) • Related Websites: i.e. Sourceforge.net • Other: • Scientific Literature • Articles • Context Cases Practical Research (Nature: Design & Intervene1) Assess Team Composition Desired Functionality Inventory Develop Applicable Collaboration Platform Assess Platform for Team Dependant Functionality INNOVATION TEAM Research Topics Preliminary Study to Develop Research Perspective SUPPORTING TECHNOLOGY INNOVATION EXECUTION Research Sources To deliver a EUR/RSM Master’s Thesis through an online platform • Definition of concepts • Online Collaboration • Online Platform • Research Project • Team Dynamics • Virtual Team To develop an Online Collaboration Platform for this research project To gain insight into the dynamics of a research team in a virtual environment MOVING FROM INFORMATION > COMMUNICATION > TRANSACTION 1Verschuren & Dooreward: Designing a Research Project Visualisation S.L.J. Twigge EUR/RSM Research Project 2005: Delivering a Research paper through an Online Collaboration Platform

  2. 01 February 2005 15 Feb 2005: End Full Time Job RNLMC Research Module Definitions Finished Reading Theory By 15 Feb 2005 Hand-In Definite Version First Version & Functionality Online Platform < 1 April 2005 Research Proposal

  3. General Underlying Research Process and Task Distribution In phasing the notification, * means they are considered to be ‘early adopters’ for testing any platform functionalities. Other research members will be more critical towards the ‘actual benefits received’ from working with the online platform in comparison to generally available communication platforms. * Handleiding Afstudeertraject Faculteit Bedrijsfkunde, 25 September 2003, http://www.rsm.nl/pls/portal/docs/1/1277794.PDF ** early adopters, actual benefits received

  4. The Research Process and Task Distribution – Developing Team Dependant Functionality for an Online Collaboration Platform – Applied to a Research Project Objective • Gain Experience & Insight into Online Collaboration and Virtual Research Team Dynamics • Develop an Online Collaboration Platform for a Research Project RESEARCH TEAM RESEARCH KNOWLEDGE & GUIDELINES 2 University Coaches (+ 1) + 2 Private Co-Readers Researcher Validation Team ONLINE COLLABORATION PLATFORM DELIVER & NOTIFY PROCESS & FEEDBACK Research Process Deliver Notify Process Feedback Product • Deliver a Research Report according to EUR/FBK Master Thesis Standards

  5. Research Efforts Benefits from using an Online Collaboration Platform To be further defined. Expected to state that the project is completed faster and more effective in comparison to other available communication technology platforms and functionalities. Will also include approx. SWOT Analysis (Strength, Weakness, Benefits and Risks) The Online Collaboration Platform (OCP) provides a facilitating role in the process of working through a defined research structure. The structure for this project has been based on three sources: • Verschuren & Doorewaard, 1999, Designing a Research Project • Institute Guidelines, December 2003, “Manual Master Thesis RSM” • Personal Document from Dr. P.C. van Fenema Based upon these sources and results from the preliminary study, this research project is divided into two sub-projects: • Gaining insight into the working of a research team in a virtual environment • Developing an OCP for developing and delivering the Research Paper The Team Assessment Measure Skill Diversity, Profile, Background, Interests, Expertise, Level of Commitment The Delivery Process The research project is delivered to its stakeholders by the researcher through an online platform using an internet connection and a standard web browser. The researcher takes on the duty of processing the research and editing it to the web pages. For this research a customised online platform is built. To guide the research effort to an effective working methodology the following research questions have been defined:

  6. Research Questions • Which benefits are feasible when applying the concepts of Virtual Teams and Online Collaboration to delivering an RSM Thesis through an online platform? • Which underlying processes and types of Virtual Teams and Online Collaboration apply to this research project? • Community, Portal, Knowledge Management, E-Learning (Training, Development and Distant Learning), Project Coordination, Document Mgt., Conferencing, Workflow Mgt., High Performance Teams, Heavyweight Development Teams, the Skunk Works • Which group dynamics can be tracked and managed through an Online Collaboration Platform? • Do the special communication needs require functional facilitation? • Interaction Incidents, Decision Processes, Moderation, Conflict Resolution & Arbitration • Does the research project provide a base for developing team dependant online collaboration functionality?

  7. Research FrameworkManagement Questions

  8. During the preliminary study the following Research Modules have been identified • Team Assessment • Online Platform • Theory Concepts / Empirical Notions • Adaptive Structuration Theory • Virtual Teams • Online Collaboration • Models • Project Management • Service Orientated Architecture • Online Resources • Third Party: Forum (www.fullcirc.com • Specialists “University” • Google, JSTOR, ABI-INFORM, “Scriptie Databank” • Comparisons • Social Software • Collaboration Products (see next page) RSS • Context Cases • KM: Product Implementation • Hilti: Departmental Communication / Implementation • Ordina: Departmental Communication

  9. Sourceforge / www.VAsoftware.com • www.dotproject.net, www.tutos.org, www.wgroupware.org, www.Groove.net, Blackboard • www.markroseman.com, www.cornerways.com, www.sonexis.com, www.fullcirc.com • Idea that all firms are stuck on the road of conferencing solutions • GroupLab –University of Calgary • Need to focus up to eight team members – including leader – span of control issues • TeamWave • www.onlinecommunityreport.com • www.keystoneconsulting.com – optimizing workforce communication & E-Learning • docta Norway • Deaf People using TeamWave for online collaboration • www.courseforum.com/projectforum/details.html • GroupKit – http://www.groupkit.org/history.html • Document Management – Workflow Management – Online Learning • ProjectForum – www.courseforum.com – workgroups collaborate and coordinate their project work • Social Software – Calendars – Slot Management • WebCT • Netviewer – desktop sharing tool • OneSpace.net – design review process (CoCreate) • http://www.projectcoordinator.net/ • InfoWorkSpace, HyperOffice, FuseTalk, Vignette, IBM Lotus Team Workplace, WebEx • www.virtueelsamenwerken.nl • Office Functionality / Microsoft Workspace

  10. As this is both a design and an intervene/change orientated research, aimed at producing XXX and XXX, the following data collection methods are most relevant:

  11. Team Assessment • Innovators, Early Adopters, etc.

  12. Tik-oefening • To ensure realisation of the research objective • A formulation of the research issue to be useful and necessary 6 • Capture the research issue is a brief definition 12 • Capture the objective of the research in a brief definition 9 • Concern a confrontation of observations and for theories on the basis of which conclusions are drawn 22 • Descriptive knowledge often plays a valuable role in obtaining explanatory insights 18 • Jump through hoops to make things work 6 • In every work of genius, we recognise our own rejected thoughts .They come back to us with a certain alienated majesty,. Emerson 10

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