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RFP #61070600 Electronic Government Business Portal and Payment System

RFP #61070600 Electronic Government Business Portal and Payment System. Frank Hagy August 21, 2000. City of Tampa, Florida. Agenda. Overview of AMS Overview of NIC Evaluation Criteria Workshop. AMS - General.

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RFP #61070600 Electronic Government Business Portal and Payment System

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  1. RFP #61070600Electronic Government Business Portal and Payment System Frank Hagy August 21, 2000 City of Tampa, Florida

  2. Agenda • Overview of AMS • Overview of NIC • Evaluation Criteria Workshop

  3. AMS - General • AMS is one of the 20 largest technology consulting firms, founded in 1970 by three Pentagon employees • Headquarters in Fairfax, VA • 9,000 Employees • 57 Offices Worldwide • 40% revenues from e-business operations (150% increase over 1998) • Full range of technology services • Works with corporations and government • +80% of revenues from US operations

  4. AMS - General • govWorks.com • Established 1998 • New York based • Focused solely on e-government space • Significant experience with States, but limited experience with Cities and Counties • 2,500 employees in e-business

  5. AMS - Partners • Sapient for e-business consultants • Vignette for implementation and development • C-Span and Hearst New Media for content • FleetBoston Financial Corp - eLending service for B2B

  6. AMS - Financial • Annual Sales $1.27B • Six months ending 6/30/00 • Revenues rose 6% to $629M • Net Income rose 54% to $31.4M • 1999 • Revenue $1,240M - 1 Yr Growth 17.3% • Net Income $56.9M - 1 Yr Growth 9.8% • govWorks recently infusion of $18M in capital from venture capitalists

  7. AMS - Of Interest An example • Customer Incentivization Program (CIP) • Customer pays ticket on-line • Citizen enter citation number and credit card information • CIP ask whether a portion of the ticket fee should be allocated to a free magazine subscription. • Government fee is not affected

  8. AMS of Interest • Public sector is fastest growing sector in their business accounting for over 50% of sales last year.

  9. AMS - Strengths • AMS derives +85% of its sales from existing customers • Highly innovative business model • Strong financial backing • Impressive partnering and alliances • Well positioned in e-business community

  10. AMS - Challenges • Needs rapid deployment of network • Unknown whether the business model works • Processes can be labor intensive

  11. AMS - Significant Events • Mississippi State Tax Commission canceled its agreement with AMS in 1999. • AMS performing work since 1993 on Automated Revenue System • Canceled after “failure to deliver” • Mississippi Sued for $1B after paying $11.2 million on the contract.

  12. AMS - Reference Checks • AMS has worked a variety of revenue generating models • Citizen driven and agency driven • Service levels are highly dependent upon individuals (Mr. Waple is excellent) • Government knowledge limited but willing to learn. • Difficulty contracting, usually legal issues such as jurisdiction, performance bonds, etc.

  13. NIC - General • Established in 1991 as the Kansas Information Systems Consortium • Overland Park, Kansas • 185 Employees • Works exclusively with governments • Maintains portal Web sites for more than 20 state and local governments.

  14. NIC - Partners • Oracle alliance with Oracle to market web-centric, transaction based solutions to government (e-Utah is the first site) • Deloitte & Touch (consulting) • Tidemark (Permitting) • Data Voice, Inc. • AMA Technologies

  15. NIC - Financial • Annual Sales $71M • Six months ending 6/30/00 • Revenues rose by 57% to $38.8M • Net Loss of $13.7M which is up from $5.8 million from the previous six months • 1999 • Revenue $57M up almost 100% • Net Income ($10.7) up over 35%

  16. NIC - Of Interest • State of Tennessee awarded portal contract to NIC (8/00) • Air Force Standard Systems selected NIC to provide the e-procurement engine for their technology Superstore. (6/00) • State of Indiana reviews its contract (6/00) • Federal Supply Service of GSA awarded NIC business for e-Commerce Request and Quote module. (4/00) • Signed partnership with Public Technology, Inc. (2/00)

  17. NIC - Of Interest • Lobbyist in a Box • Lobbyist enter general profile. • Any Bills, notices of hearing, etc are emailed to them • Cost Lobbyist $400 year. • Free to Citizens tracing less than 10 bills.

  18. NIC - Strengths • Ability to articulate a vision of public-private partnering • Focuses on enterprisewide approach to portal building, rather than a specific service • Willingness to tackle less profitable, content only aspects of portal building • Well received public offering • Impressive installed base of references

  19. NIC - Challenges • Financial challenge • Success has been mostly at state level. Federal, local and international sites are insubstantial.

  20. NIC - Reference Checks • They understand and talk government • Generate the contract carefully and be specific. • Very responsive to projects what will generate revenue, less responsive to non-revenue projects.

  21. Comparison - AMS -vs- NIC AMS NIC • Revenue* $629M $38M • Revenue Change* +6% +57% • Net Income* $31.4M ($13.7M) • Annual Sales $1.27B $71.0M • Profit Margin 5.3% (26.2%) • CEO Compensation $1.5M 222K • Employees 2,500 185 *Six Months Ending 6/30/00

  22. Demonstration Evaluation Workshop

  23. Demonstration Evaluation • General Company (10 Points) • Assess experience level of company • Long term stability of the company • Company and team organization • Competency of personnel • Vision for the future

  24. Demonstration Evaluation • Portal Management (35 points) • Company’s understanding and awareness of privacy and public record polities • Assess companies ability to ensure data integrity • Assess company’s ability to provide meaningful data regarding portal usage. • Assess company’s ability to provide help services to citizens

  25. Demonstration Evaluation • Technology Management (35 points) • Assess the ability of the company to provide continuity of operations • Assess the security and authentication process • Assess the ability of the company to interface with existing systems. • Assess framework for portal development • Assess navigational features • Assess online payment system, including cashiering interfaces • Assess flexibility for future applications

  26. Demonstration Evaluation • Quality of Demonstration (10 points) • Organization • Follow the script • Project manager participation • Quality of presentation • Exemplify teamwork • Demonstrate actual items

  27. Demonstration Evaluation • Portal Business Management (10 Points) • Assess the revenue generation model - is it realistic • Assess the ability to contract with the company

  28. Thank You!

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