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Mariano Nieto Navarro mariano.nieto@oepm.es

“OEPM Improvements in IP Info and Search Services”. Mariano Nieto Navarro mariano.nieto@oepm.es. MISSION. GRANT. DISSEMINATE. Industrial Property Title Deeds. IP related Information. IP Registry Office. IP Information Services. www.oepm.es.

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Mariano Nieto Navarro mariano.nieto@oepm.es

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  1. “OEPM Improvements in IP Info and Search Services” Mariano Nieto Navarro mariano.nieto@oepm.es WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  2. MISSION GRANT DISSEMINATE Industrial Property Title Deeds IP related Information IP Registry Office IP Information Services WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  3. www.oepm.es FREE OF CHARGE SERVICES DISSEMINATE IP Information Services CHARGED SERVICES (“SERVICIOS DOCUMENTALES”) GENERAL INFORMATION DATABASE ACCESS PAPER COPIES OF ARCHIVED DOCUMENTS PUBLICATIONS TECHNOLOGICAL WATCH BULLETINS PATENT, DESIGN AND TM SEARCHES CUSTOMISED TECHNOLOGICAL WATCHSERVICE PATENT LICENCES ENFORCED BY RIGHT WITHOUT FURTHER FORMALITY TECHNOLOGICAL PATENT REPORTS WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  4. New features! • IMPROVEMENTS • Free of charge services • New internet access format to the IP Gazette • New directions and examples for doing free searches in the web • New format and technical fields in Technological Watch Bulletins • New list of patent licences enforceable by right without further formality • New Trade Mark search and TM Examiner advice service • New Legal Status search • New Latin American Patent Database search (LATIPAT, with EPO & WIPO) WEB PAGE www.oepm.es WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  5. New internet format IP GAZETTE (BOPI - BOLETÍN OFICIAL DE LA PROPIEDAD INDUSTRIAL) WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  6. New directions and examples for doing free searches in the web WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  7. New format and technical fields in Technological Watch Bulletins WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  8. OPTI OEPM + FREE INFORMATION TECHNOLOGICAL WATCH BULLETINS Observatorio de Prospectiva Tecnológica e Industrial Oficina Española de Patentes y Marcas AINIA Corporate Research Associations from each industrial sector INESCOP • technical news from the industry sector and new patent applications published • by sector • quarterly • only in the internet ASCAMM Footwear Food Preservation Metal Parts Manufacturing Biotechnology in the Agricultural and Food sectors Plastics Manufacturing WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  9. Evolution of the Technological Watch Services at the OEPM 1989 first Technological Watch Bulletins • Long format • Only printed copies • Priced • Only OEPM examiners involved BIOTECHNOLOGY MICROELECTRONICS 1992-1999 new sectors added ENVIRONMENT PROTECTION FOOD TECHNOLOGY 2000- new sectors, new methodology, new authors, new format • Shorter format • Printed and internet • Free of charge • OEPM examiners and sector experts involved FOOD PRESERVATION METAL PARTS MANUFACTURING 2000- ............ Customized Technological Monitoring Reports 2003/4- ......... present Technological Watch Bulletins FOOD BIOTECHNOLOGY FOOTWEAR • Only in the internet PLASTICS MANUFACTURING WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  10. Technological Watch Bulletins BIOTECHNOLOGY WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  11. Technological Watch Bulletins 1998 BIOTECHNOLOGY WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  12. Technological Watch Bulletins BIOTECHNOLOGY WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  13. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  14. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  15. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  16. Technological Watch Bulletins Hiperlinks to esp@cenet 27.745 visits in 2001 59.086 visits in 2002 145.658 visits in 2003 85.198 visits in 2004 WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  17. New list of patent licences enforceable by right without further formality WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  18. List of patent licences enforceable by right without further formality WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  19. New Trade Mark search and “on guard” TM Examiner Advice WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  20. New Trade Mark search and “on guard” TM Examiner Advice Also in English! WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  21. ZARA TM Search by denomination WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  22. Spanish Trade Marks WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  23. Search by graphic elements (Vienna Clasif.) toro WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  24. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  25. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  26. Two experimented Trade Mark examiners answer calls and questions from visitors Full time dedicated Weekly shift to new pair of “on guard” examiners Calls and visits are filtered by the General Information desk New advice service on Trade Marks through “on guard” Examiners WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  27. New Legal Status search By Application number By Publication number WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  28. New Legal Status search WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  29. New Latin American Patent Database search interface (LATIPAT, with EPO & WIPO) Bibligraphic data and available images of Patents from 19 Latin American countries since 1968 WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  30. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  31. Keyword Search (Spanish) WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  32. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  33. WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  34. www.oepm.es FREE OF CHARGE SERVICES DISSEMINATE IP Information Services CHARGED SERVICES (“SERVICIOS DOCUMENTALES”) GENERAL INFORMATION DATABASE ACCESS PAPER COPIES OF ARCHIVED DOCUMENTS PUBLICATIONS “TECHNOLOGICAL WATCH” BULLETINS PATENT, DESIGN AND TM SEARCHES CUSTOMISED TECHNOLOGICAL WATCH REPORTS PATENT LICENCES ENFORCED BY RIGHT WITHOUT FURTHER FORMALITY TECHNOLOGICAL PATENT REPORTS WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  35. national coverage Int’nal coverage Int’nal coverage 18,66 euros 1 day 85,86 euros 2-3 days 440 euros 3 weeks CUSTOMISED TECHNOLOGICAL WATCH REPORTS CHARGED SERVICES (“SERVICIOS DOCUMENTALES” also available to international customers) types “TECHNOLOGICAL PATENT REPORTS” PATENT, DESIGN AND TM SEARCHES WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  36. Detect free technologies OBJETIVES R&D Planning Infraction analysis, licence assesment Technological Watch Asses patentability of project results Asses possible patent int’nal extension Patent wording “TECHNOLOGICAL PATENT REPORTS” T.P.R.: CONTENTS • STATE OF THE ART TECHNOLOGY IN SPAIN AND WORLWIDE • ASSESMENT BY A PATENT EXAMINER WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  37. ESTRUCTURE OF A Technological Patent Report • 1.- INTRODUCTION: • Technical subject • Date • Applicant • Examiner in charge • Search estrategy 2.- COMMENTS ON THE RELEVANT DOCS. 3.- REFERENCE LISTINGS: BIBLIOGRAPHIC REFERENCES FROM NATIONAL AND INT’NAL DATABASES RELATED TO THE TECHNICAL SUBJECT 4.- PAPER COPIES OF THE RELEVANT DOCUMENTS WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  38. TPR CUSTOMER SATISFACTION SURVEY Do we offer what our customers need? WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  39. TPR CUSTOMER SATISFACTION SURVEY TECHNICAL PROFILE • Consulting company: SOLUZIONA • Methodology: telephone poll • Dates: november 2002-february 2003 • Nbr. customers polled: 120 • Error margin: +/- 4.7% • credibility gap 95.5% WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  40. TPR CUSTOMER SATISFACTION SURVEY QUESTIONNAIRE WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  41. TPR CUSTOMER SATISFACTION SURVEY QUESTIONNAIRE ITEMS SERVICE REQUEST PROCEDURE PAYMENT PROCEDURE DELIVERY TIME ACTUAL CONTENTS OF THE TPR estructure quantity of information quality of information usefulness value of technical comments value of bibliographic references suitability of delivered inf vs. requested info completeness of delivered info vs. delivery time WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  42. TPR CUSTOMER SATISFACTION SURVEY OVERALL CONCLUSION 83.6% satisfied or very much satisfied customers WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  43. TPR CUSTOMER SATISFACTION SURVEYSATISFACTION ON REPORT CONTENTS WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  44. TPR CUSTOMER SATISFACTION SURVEYOTHER ATTRIBUTES ASSESED COMPLETENESS VS DELIVERY TIME: 71.5% Customers satisfied or very much satisfied CUSTOMER LOYALTY: 74.6 % customers will request a new TPR CUSTOMER RECOMMENDATION: 75% Customers would recommend others to request a TPR WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  45. TPR CUSTOMER SATISFACTION SURVEY DERIVED IMPROVEMENTS DELIVERY TIME 41.2% Customers satisfied or very much satisfied PRICE 35.5 % Customers satisfied or very much satisfied WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

  46. Scanning of Spanish patents up to 1920, incorporation to OEPMPAT database by YE 2005 Scanning of procedure files for electronic file inspection, internal use availability by early 2006 Improvements in IP Info and Search ServicesOEPM Projected Improvements WIPO Forum on IP and SMEs for IP Offices of OECD Countries – Geneva, May 25-26, 2005

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