1 / 19

Advanced Seminar

Advanced Seminar. September 20, 2012 Filing Online Appeals With The County. Onslow County On-Line Appeals Process. Why Consider On-Line Appeals Process? Citizen inquiries indicated that taxpayers desired to have capability to file electronically

plato
Télécharger la présentation

Advanced Seminar

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Advanced Seminar September 20, 2012 Filing Online Appeals With The County

  2. Onslow CountyOn-Line Appeals Process Why Consider On-Line Appeals Process? • Citizen inquiries indicated that taxpayers desired to have capability to file electronically • Provide easier, open access to appeals process • Facilitate non-resident owners • Resort communities have many out of town property owners • Military presence – owners are deployed • Electronic record of appeal-less paper in office

  3. Onslow CountyOn-Line Appeals Process • Developed in conjunction with Informal Appeals during 2010 revaluation • On-Line form was developed and tested prior to mailing Value Notices

  4. Onslow CountyOn-Line Appeals Process • Onslow website allows IT and Individual Departments to add/edit web content • Consulted with IT Department for assistance in developing a “fillable” form • Needed to have ability to send attachments, such as appraisals or comp sheets • On-Line form is similar to the paper Informal Review Form that taxpayers received in the mail (bottom portion of notice)

  5. Onslow CountyOn-Line Appeals Process Pros and Cons of On-Line Appeals + Appraisal staff liked being able to receive and review the appeal files electronically + Information was available instantly - Difficult to organize and track-Subject line shows NBHD and Parcel # + Overall, very pleased with outcome and success of initial implementation

  6. Onslow CountyOn-Line Appeals Process • Laying foundation for electronic processes can lead to future process enhancements • Moving to digital presentation of appeals packets in next Board of E & R session

More Related