SAFETY IN THE WORKPLACE

1. SAFETY IN THE WORKPLACE ORIENTING & TRAINING VOLUNTEERS

2. Volunteer Orientation • Ensures a successful introduction to the volunteer team • Assures thorough understanding of program objectives and requirements • Provides opportunity for open dialogue • Documents training efforts • Reduces liability risks

3. Basics of Orientation • Volunteer Application & Assignment • Liability & Insurance • Overview of the Mission Statement • Volunteer Agreement • Services and Procedures • Policies & Protocol – Anti-Harassment, Drug & Alcohol, Workplace Violence • Safety & Security – Accident Reporting, Disaster Plan • Computer Use Policy

4. Safety Statistics • Contact with objects and equipment was the most frequent event associated with injuries • Of the injuries incurred from contact with objects or equipment, 31 percent were cuts, lacerations, or punctures; 17 percent were bruises or contusions; and 12 percent were fractures. • Instances of overexertion accounted for 48 percent of the injuries and illnesses • Repetitive motion continued to be the event with the highest median days away from work for all private industries • Falls to a lower level required a median of 15 days away from work to recuperate.

5. Nature of Injury or Illness • Forty-five percent of sprains or strains were the result of overexertion. Bodily reaction (such as bending, reaching, twisting, or slipping without falling) accounted for another 22 percent and 11 percent were the result of falls on the same level. • In 40 percent of the sprain and strain cases, the back was injured. In another 25 percent of the cases, a lower extremity (typically the knee or ankle) was injured. • Twenty-three percent of sprains and strains occurred to workers in service occupations

6. Job Analysis • Ernie & Harriet, our new volunteers • Volunteers in Office – • What are job requirements? • Volunteers for Food Distribution – • What are job requirements?

7. Greeter & Information Desk Attendant: Greet guests and provide general information to newcomers Answer phones Stand for ½ hour to 2 hours maximum Lift & Carry up to 2 lbs. for a maximum distance of 15 feet Food Distribution: Pick up and deliver donated food from grocery stores, retail outlets, and food bank Use own vehicle (insured) Lift & Carry up to 40 lbs. for a maximum distance of 20 feet Enter retail or warehouse establishments Duties, Tasks, and Physical Requirements

8. Site/Work Area Inspections • Keeps the workplace safe by identifying and correcting hazards • Documents corrective action taken to mitigate hazards • Sample Inspection Checklist • Facility • Office

9. INCIDENT/ACCIDENT REPORTING • Serves to document the occurrence of an accident or injury • A well-written report may assist to determine the root cause of an accident • Assists to direct corrective measures in an attempt to prevent re-occurrence • Proactive tool for continuous improvement

10. Root Cause Analysis • What are the contributing factors involved? • One contributing factor or several? • A root cause can exist for each contributing factor • Slip & Fall Injury – • Slipped on water • Not paying attention to where they were walking • Not wearing proper footwear • Why was the water on the floor?

11. Corrective Measures • Training • Repetition/Frequent Reminders • Maintenance & Repair • Mitigation • Reinforcement of Safety Rules • Ability of Incumbent • Appropriate oversight

12. Frequent Safety Topics • Safe Lifting • Proper Material Handling • Slips, Trips, and Falls • Free online resource: • www.selective.com › Business Insurance › Safety Management Services › Online Tools & Resources