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211 Connecting Residents in Need to Vital Community Services

211 Connecting Residents in Need to Vital Community Services. Quick Reference. 2-1-1 Local Community Services 3-1-1 Government Services 4-1-1 Directory Assistance and Information 5-1-1 Traffic Information 7-1-1 For the Hearing Impaired 8-1-1 Dig it 9-1-1 Emergency Services.

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211 Connecting Residents in Need to Vital Community Services

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  1. 211Connecting Residents in Need to Vital Community Services

  2. Quick Reference 2-1-1 Local Community Services 3-1-1 Government Services 4-1-1 Directory Assistance and Information 5-1-1 Traffic Information 7-1-1 For the Hearing Impaired 8-1-1 Dig it 9-1-1 Emergency Services

  3. Imagine thousands of times a day… I can’t pay my rent My kid is on drugs I want to kill myself I need to find childcare I want to volunteer We can’t help with that Please call back when we’re open I’ll try to transfer you to an agency who can help We only do senior daycare Why did you call us? I’m not sure who you can call. I don’t know, please hold. We only serve San Jose

  4. Imagine a single solution… I need to find childcare I want to volunteer I can’t pay my rent My kid is on drugs I want to kill myself Bay Area 2-1-1 Yes, I can connect you with someone who can help… 2-1-1, how can I help you? Suicide Prevention Catholic Charities Senior I & A Crisis Hotline Volunteer Center

  5. 2-1-1: Provides Assistance and Information • Calls typically last 3 – 5 minutes. • Our Information and Referral Specialists: • Help the callers tell their story, understand and prioritize their needs. • Identify and offer them appropriate resources. • Provide advocacy for those needing extra support accessing services. • Follow up with callers who may need more assistance • Our goal is to empower individuals to be their own advocates.

  6. What types of services can 2-1-1 provide? • Basic Human Needs: food, clothing, shelter, rent assistance, utility assistance. • Physical and Mental Health Resources: medical information lines, crisis intervention services, support groups, counseling, drug and alcohol programs, community clinics, Medi-Cal and Medicare, maternal health, children’s health insurance programs. • Employment Services: job search assistance, unemployment benefits, financial assistance, job training and placement, education programs, vocational skills assessment. • Support for Seniors and Persons with Disabilities: independent living skills workshops and adapted devices, home health care, adult day care, congregate site and home delivered meals, respite care, transportation, and homemaker services. • Support for Children, Youth and Families: quality childcare, homework assistance and after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services. • Volunteer opportunities and donations: local volunteer centers, donation drop-off and pick-up services, distribution of donated goods, thrift stores.

  7. Shelter/Housing Services • Homeless shelter, transitional housing, low cost housing, disaster shelter • For transitional housing and low cost housing there are often wait lists • Shelters usually require waiting in line before a certain time • After searching our database online, let us know of new shelter and housing that has opened in your area! Contact: 415-808-4211 or resources@uwba.org

  8. Together we can connect people who care with results that matter.Thank you.

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