Getting Started in the Quality Assurance Program

1. 2007-2008 Getting Started in the Quality Assurance Program Holly Langer-Evans Michael Cagle Anne Tuccillo

2. Training Objectives Define the Quality Assurance (QA) Program and review its history Review Program Flexibilities and Requirements Provide Tools and Resources

3. History of the Program • Quality Control Pilot Project – 1985 • Authorized under Section 487A of the Higher Education Act (HEA) of 1965, as amended in 1992 and 1998 • Federal Register publishedhttp://ifap.ed.gov/fregisters/doc0134_bodyoftext.htm

4. The Quality Assurance (QA) Program Attain Advance Sustain

5. 668.53(a)(1) through (4) 668.54 (a)(1)(2) and (4) 668.56 668.57 668.60(a) Policies and Procedures Applicants to be Verified Items to be Verified Acceptable Documentation Deadlines for Submitting Documentation Flexibilities and Exemptions Regulation: Exemption:

6. The ISIR Analysis Tool

7. The Dashboard

8. The Process of Analyzing Data Field Change Report

9. QA Program Requirements for using the ISIR Analysis Tool Upload and Validate Records Analyze Data Provide Institutional Verification Criteria to regional Representative

10. 2007-08 Timeline of Activitiesfor the ISIR Analysis Tool

11. FSA Assessments • Perform Self-Evaluation and improvement by using the FSA Assessments

12. IFAP http://ifap.ed.gov Where to find the Federal Student Aid Assessments

13. School Portal http://Federal Student Aid4schools.ed.gov Where to find the Federal Student Aid Assessments

14. The Redesign of the Assessments New Look and Feel • Introduce the New Policy and Procedure Assessment

15. The Federal Student Aid Assessments – Re-Designed

16. Why use the Federal Student Aid Assessments?

17. Policies & Procedures Assessment • Policies and Procedures At A Glance • Minimum Requirements • Regulations • Activities

18. Effective Practices • Innovation – Effective Practices • Opportunity to review a successful practice reported by one of your colleagues • Opportunity to report a successful practice to the Department.

19. QA Program Requirements for the FSA Assessments Complete two Assessments or activities Notify Regional Representative of the two assessments If applicable, complete the Management Enhancement or Effective Practice Forms

20. 2007-08 Timeline of Activitiesfor the FSA Assessments

21. Importance of Team Building “It’s a fact that people working as a team can achieve better results than individuals working alone.”

22. Team Activity • When I say go, list 10 body parts that have only 3 letters in them. You can’t use slang.

23. Answer Key Lip Jaw Hip Rib Gum Leg Ear Arm Eye Toe

24. Use the Team Building Tool http://www.teambuildinginc.com www.teambuildinginc.com

25. QA Regional Representatives Regions 1, 2, and 5 – Holly Langer-Evans – (617) 289-0136 Holly.Langer-Evans@ed.gov Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) 377-4378 Anne.Tuccillo@ed.gov Regions 8, 9, and 10 – Michael Cagle – (206) 615-2586 Michael.Cagle@ed.gov You will also receive messages from us via the Quality Assurance Program Listserv

26. QA Program Resources • QA Program Website - http://ifap.ed.gov/qualityassurance • QA Program Listserv - Send email to Holly.Langer-Evans@ed.gov to subscribe to the QA Program listserv • QA Program Mailbox - qualityassurance@ed.gov • QA Program Training -http://ifap.ed.gov/qualityassurance/training.htm • Information for Financial Aid Professionals - http://ifap.ed.gov • Team Building Website - http://www.Teambuildinginc.com

27. What have we learned? What the QA Program is and what it can do for your school How to embrace the Flexibilities of the Program and be proactive Additional Resources available to assist in the administration of the Program

28. Questions