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Unit 3: COOP Program Management

Unit Objectives:. Unit 3: COOP Program Management. Identify roles and responsibilities of a COOP Program Manager Identify elements of a COOP Program Management Plan Identify elements of effective program performance management. Unit 3—COOP Program Management. COOP Program Manager Roles.

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Unit 3: COOP Program Management

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  1. Unit Objectives: Unit 3: COOP Program Management • Identify roles and responsibilities of a COOP Program Manager • Identify elements of a COOP Program Management Plan • Identify elements of effective program performance management Unit 3—COOP Program Management

  2. COOP Program Manager Roles The COOP Program Manager serves as the agency’s conductor in orchestrating a multitude of simultaneous activities, projects, schedules, plans, annexes, operations, analysis, and liaison. Unit 3—COOP Program Management

  3. COOP Program Manager Roles (cont.) “A Lot of Hats to Wear” • Serve as the agency’s primary source for COOP information • Maintain critical program management skills • Be open to other disciplines Unit 3—COOP Program Management

  4. COOP Program Manager Roles (cont.) “A Lot of Hats to Wear” • Be able to manage organizational change • Bring value proposition to agency Unit 3—COOP Program Management

  5. …“and more skills to juggle” • Be a “business manager” • Be a “people-person” • Be a “communicator” • Be a “facilitator” • Be “ambitious” but be “reasonable” • Be a “salesperson” Unit 3—COOP Program Management

  6. Responsibility in a Nutshell: The COOP Program Manager must develop, coordinate and manage a comprehensive series of activities that enables an agency to perform essential functions during any emergency or situation which may otherwise disrupt normal operations. This responsibility facilitates “a viable COOP capability.” Unit 3—COOP Program Management

  7. Building A COOP Program • Start with a strategy for program development • Gain leadership support • Develop your COOP plan and alternate site(s) • Test, train, and exercise • Review and revise Unit 3—COOP Program Management

  8. Building A COOP Plan • Essential functions are the foundation • Everything builds on top of this foundation • Selection of alternate sites should only be done after requirements for performing essential functions have been determined Unit 3—COOP Program Management

  9. Developing a COOP Multi-year Strategy & Program Management Plan • Composing a multi-year strategy • Short- and long-term goals & objectives • Forecasting budget requirements • Overcoming obstacles & deficiencies • Plan mapping Unit 3—COOP Program Management

  10. Strategic Planning • Strategic planning is the first step in program management and . . . • Is comprehensive in scope and reflects long-term needs and directions of the agency • Details programming goals • Describes how the organization will achieve those goals • Forms the framework within which the budget is developed Unit 3—COOP Program Management

  11. Operational Plans • Operational Plans • Define interim objectives (short-term) • Serve as blueprint for program management endeavors • Estimate resource costs • Forecast budget requirements Unit 3—COOP Program Management

  12. Benefits of COOP Planning • Include: • Stability, adaptability, and contingency • Performance improvement * • Better management control * • Improved exchange of information * * = Agency Value Unit 3—COOP Program Management

  13. COOP Planning “If you try to take a big bite, you will choke and die” • Successful COOP initiatives result from small, incremental steps in testing, tailoring and implementing. • Not a linear process Unit 3—COOP Program Management

  14. COOP Planning (cont.) “Trying to do emergency planning without top management’s clear commitment is like trying to move a cemetery. You don’t get much help from the people below you.” • COOP planning usually fails when: • Senior management has not been fully sold on COOP program’s value to the agency • COOP planners are not knowledgeable or skilled in the planning process Unit 3—COOP Program Management

  15. COOP Planning(cont.) • COOP planning usually fails when (cont.): • Poor quality information is used in baseline assumptions • There is an unwillingness to modify existing plans • There is an unwillingness to give up established objectives and replace them with more appropriate new ones • The program lacks testing, training and exercising Unit 3—COOP Program Management

  16. Questions?

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