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Innovation?

Innovation?. Alistair McIntyre Head of Catering Scottish Borders Council ASSIST 2011. Our raison d’ être . “ The economic and social prosperity of Local Authority communities is dependent on the Health and wellbeing of its young people ”. Think about this?.

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Innovation?

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  1. Innovation? Alistair McIntyre Head of Catering Scottish Borders Council ASSIST 2011

  2. Our raison d’être “The economic and social prosperity of Local Authority communities is dependent on the Health and wellbeing of its young people”

  3. Think about this? Why do we need to be innovative?

  4. What does Innovation really mean? Google offers 38,000,000 definitions; • Innovation is seeing things differently. Implementing innovation is getting others to, also. • Change that creates a new dimension of performance.“ • Creativity is when you use money to get ideas. Innovation is when you use ideas to make money. • Innovation transforms the useful seeds of invention into solutions valued above every existing alternative. • Value + Creativity + Execution = Innovation.

  5. Innovation [Invention] Entrepreneurial Inventive Exploratory [Translation] Management Modification Improvement [Commercialisation] Leadership Sharing Vision The recognised phases of Growth:

  6. Some thoughts? Who is the service for? • The Scottish Government • The Health strategy • Childhood obesity • HMIE Inspectors • Families and customers • Economical • Nutrition • Business Sustainability • Our main body of customers [Generation Z]

  7. What do we really know about Generation Z? • We know that they want everything…… • NOW! • IT HAS TO BE INTERESTING! • IT HAS TO BE ACCESSIBLE, when and how they want it! • IT HAS TO BE QUICK! • IT HAS TO BE EASY! ….everything at the click of a button.

  8. How things have changed!

  9. Strategy Family expectation Customer Characteristics And Demand Business Sustainability What are the things that cause us to be innovative? Innovation

  10. Plan Assess Customer Characteristics And Demand Value Family expectation Actions Business Sustainability Strategy Innovation

  11. What outcomes are we trying to achieve by being Innovative? We want to provide; • Better….. • Quality • Service • Improved Budgets and Finance • Happy customers [returning day on day] • Compliance • With local Policies and Procedures • Legislation • Which will lead to very positive Audit outcomes

  12. Why Bother? We have a duty to try! • Teenagers in Scotland today are the first in history to be less healthy than their parents • Obesity levels spark warnings over diabetes and related health issues • The scale of the problem should not be underestimated. By 2030, it has been projected that over 40% of Scotland’s 16-64 year olds will be clinically obese . • At present Scotland is the third most obese developed nation behind the USA and Mexico. Scotland’s levels of obesity are higher than England, Northern Ireland and Wales. [and this is us….. getting better!]

  13. The innovation killers! A game with a purpose; • Visualise your regular staff meetings and try and remember if any of the following phrases are commonly used? • Score one point for a yes and there are three bonus answers of 3, 5 and 10 available.

  14. It’s Aye Been • It won’t work • That’s the silliest thing I’ve ever heard • That’s not my problem • You can’t do that • I don’t know how [I’ve never done that before!] • I’m not paid to do that! • The boss won’t agree! • There's not enough time! • Why should I care?

  15. Scores Bonus points [3 for number 1, 5 for number 8 and 10 for number 10] if you have scored more than 5 you are innovation adverse if you scored more than 10 you are innovation dead if you scored more than 15…………..close and move into the cleaning side!

  16. To score higher for my next session…. ….adopt these 10 simple words to improve into your frame of mind • Observe • Think • Change • Dare • Banish • Try • Empower • Question • Grow • Do

  17. 5 top ways to destroy innovative thinking • Form a committee • Defer all decisions • Hide failure • Be cautious • Glorify process

  18. How innovative are we? • Do we share innovation and success? • How many groups do we meet at or sit on? • Can we do it alone?

  19. Communication-one idea? • How many of us spend how long manufacturing menus that are compliant, nutritious, cost effective etc? • How many of you would like to just write one for the next three years? • We are not in competition so lets work together….really together in collaborative working! The act of working with another person or group of people to create or produce something [oxford Advanced learners dictionary]

  20. This would have the potential to help by............ • Releasing staffto allow them to do more of what they need to! ……………….manage, train, audit, cook, be innovative?

  21. Five Scottish Schools Innovations • Gerry’s vans • South Ayrshire's local procurement • Tayside’s advertising campaign. • St Margaret’s-West Lothian’ “lock in” • Clackmannan's Social meals

  22. 5 from the Borders • Concepts[moving into stage 2] • Working with suppliers • Grab and go bags • McCain's • Kitchen of the month and year awards • Training Program for all staff • Summer Catering conference • Appraisal system • Turn Aboot

  23. Is the future bright?

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