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2013 FALL Educational conference

MSHRM Fall Meeting. 2013 FALL Educational conference. September 27 th , 2013 Marlborough, MA. REGISTRATION DEADLINE is September 25 th , 2013. Program Agenda. 7: 30– 8:15 AM  CONTINENTAL BREAKFAST, NETWORKING 8:15 – 8:30 AM  WELCOME and INTRODUCTIONS

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2013 FALL Educational conference

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  1. MSHRM Fall Meeting 2013 FALL Educational conference September 27th , 2013 Marlborough, MA REGISTRATION DEADLINE is September 25th , 2013

  2. Program Agenda 7: 30– 8:15 AM  CONTINENTAL BREAKFAST, NETWORKING 8:15 – 8:30 AM  WELCOME and INTRODUCTIONS William J. McDonough, MSHRM President 2013 8:30 – 9:30AM  KEYNOTE PRESENTATION: UNACCOUNTABLE CARE Marty Makary, MD Author of the bestseller “UNACCOUNTABLE CARE…” 9:30AM – 9:45AM MSHRM’S MORNING BREAK, REFRESHMENTS 9:45AM – 12:15PM COACHING FOR COMMUNICATIONS WHEN STAKES ARE HIGH AND EMOTIONS ARE RAW*** Randolph Peto, MD, MPH Medical Director, Division of Quality, Baystate Health System 12:15PM – 1:15PM MSHRM LUNCHEON 1:15PM – 2:15PM UNEXPECTED OUTCOMES and RESULTING PRESSURES for PROVIDERS – A MINEFIELD Linda Bresnahan, MS Director of Operations, Physician Health Services, Inc., Waltham, MA

  3. Program Agenda, continued 2:15PM  - 3:15PM TORT REFORM and PROFESSIONAL LIABILITY CLAIMS TRENDS THE DATA BEHIND THE INITIATIVES Peggy McDonough, Claims Information and Reporting Manager, Coverys Marylou Foley, Claim Manager, Coverys 3:15PM – 3:45PM OPEN FORUM – What are the TOP 10 specific challenges/questions you have as a Risk Management Professional in your organization today? Laurie Reilly, MSHRM President Elect, Moderator Send your challenges/questions by September 25th to Laurie Reilly at: Laurie.reilly @umassmemorial.org 3:45PM ADJOURNMENT and ….. GREAT RAFFLES TOO

  4. Location: Courtyard Marriott 75 Felton St. Marlborough, MA 01752 508.480.0015 Education Credits: Application for continuing education credit from the American Society for Healthcare Risk Management has been made. Program Materials: Conference materials (powerpoints and supporting literature) will be available to registrants at www.masshrm.org approximately two weeks prior to the Conference. No hard copy materials will be provided at the Conference.  Registration:  Registration includes program, continental breakfast, lunch and CEUs. Parking is free at the Hotel. Registration and payment at: www.masshrm.org Registration Deadline: September 25th, 2013 PLEASE NOTE Payment must be made at the time of registration. ATTENDEE information must be on the registration form regardless of credit card owner name.

  5. IMPORTANT PROGRAM INFORMATION • REGISTRATION FEE: Members @ $50.00, Non-members @ 95.00. • Cancellation Policy: No refund for cancellation or non-attendance. Substitutions for registrants may be made.  • Corporate Sponsorship: Help is always welcome to reduce the cost of education programs. If you are interested in sponsoring any portion of this program or future programs, please contact William McDonough at 617-531-6850; William.mcdonough@integrogroup.com • MSHRM Membership: We encourage you to join the MA Chapter of the American Society of Healthcare Risk Management (www.ashrm.org) in order to take advantage of continuing education and networking opportunities within the fields of risk management, patient safety, quality improvement and insurance/risk financing. Contact Faith Kreider at MSHRMFaith@rcn.com for an application or visit the MSHRM website at www.masshrm.org. Thank you to all of our Sponsors We will recognize you at the Conference!

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