Workflow Automation for Leasing Processes - Progenesis

1. Workflow Automation for Leasing Processes - Progenesis Workflow automation can significantly enhance leasing processes in the real estate, property management, and rental industries. Automating these workflows streamlines operations, reduces manual efforts, and improves overall efficiency. Lead and Inquiry Management: Automated lead capture: When prospective tenants inquire about a property, a computerised system can capture and categorise their information. Email and SMS responses: Automated responses can be configured to send relevant property details, schedule viewings, or provide FAQs to leads. Tenant Screening and Background Checks:- self-operating tenant screening: Tools can automatically check prospective tenants' credit history, criminal records, and rental history. Instant approvals: Applicants meeting predefined criteria can be automatically approved, expediting the leasing process. Property Showing Scheduling: Self-scheduling: Potential tenants can use an online portal to schedule property viewings at their convenience. Automated reminders: The system can send reminders and property information to both the tenant and leasing agents. Lease Preparation and Signing: Document generation: Automation can generate lease agreements, ensuring all necessary clauses are included. E-signatures: Tenants can digitally sign leases, making the process quick and paperless. Rent Collection and Payment: Online rent payments: Automation allows tenants to set up recurring online payments, reducing late or missed payments. Payment reminders: Digital reminders can be sent before rent is due. Maintenance Requests: Online maintenance requests: Tenants can submit requests through a portal, and the system can automatically assign tasks to maintenance staff. Progress tracking: Tenants can receive digital updates on the status of their maintenance requests. Tenant Communication: News and updates: Automate communication of important announcements, maintenance schedules, and other relevant information to tenants. Feedback collection: programmed surveys or feedback requests can help assess tenant satisfaction.

2. Renewal Management: Lease renewal notifications: The system can send hands- free reminders and lease renewal offers to tenants nearing the end of their lease terms. Online renewal: Tenants can renew leases digitally, simplifying the process. Reporting and Compliance: Automated reporting: Generate reports on rental income, occupancy rates, and other key metrics. Compliance tracking: Ensure compliance with legal requirements, such as housing regulations and tenant rights, through digital processes. By implementing workflow automation in leasing processes, property management companies and landlords can streamline their operations, reduce administrative overhead, and improve tenant experiences. This, in turn, can lead to increased tenant retention and satisfaction, ultimately benefiting the bottom line.