How to fix Error 1920: Service QB Database Manager Failed to Restart

1. How to fix Error 1920: Service QB Database Manager Failed to Restart Error 1920 is sometimes displayed when you try to install QuickBooks or try updating a program. When this happens, the installation would roll back and exit by itself. So, what’s the reason you ask? This error comes up when the QuickBooks Database Manager tries to access a drive on the computer but is unable to locate it. In order to fix this issue, you will first need to understand the reasons that cause it. Listed below are some of the major reasons that lead to Error 1920: ● Accidental deletion of a registry entry or a system file ● Improper shutdown of the computer ● Virus or malware ● Your Windows registry has invalid entries ● Incorrect installation/corrupted files ● Intermittent problems with the computer Fixing the error Listed below are some of the steps that you can perform if your system displays “Service QB Manager failed to restart”. It is mandatory to take immediate action if such an error pops up. However, if at any point of time, you think that you need expert advice, please call our experts at 1-855-666-1972.

2. Solution 1 The first approach is to check if your Windows is up to date or not. If the required components are not duly updated, you will face issues. Here are the steps that you need to perform: ● First of all, remove any security software that you might have installed recently ● Turn off the Windows Firewall ● Ensure that you close all Open programs ● Check and update the Security features ● Restart the system ● Open QuickBooks Performing these steps, should allow you to use QuickBooks without any further concerns. However, if it doesn’t work, follow the steps listed below: Renaming QuickBooks Desktop Company File This step is a bit tricky as compared to the one mentioned above. If you are unsure about how to proceed, we insist that you dial up QuickBooks Desktop Support at 1-855-666-1972. If you are comfortable enough, try performing the below steps: ● Backup your QuickBooks Company File ● Check the location of the Company File by press F2 or Ctrl+1 when on Home Pageto open the Product Information window and note the location listed under File Information ● Go to the specified location ● Select the file, right-click on it and click Rename ● Change the file name which appears as [company name].qbw and press Enter ● Click Yes to confirm when prompted

3. Once you rename the Company File, you will need to setup QuickBooks to use the new Company File name. How do you do that? Follow these steps: ● Open QuickBooks. ● Go to File menu ● Click Open or Restore an Existing Company ● Select Open a Company File, then click Next ● Now, select the newly created file and click Open Please note that if you are using QuickBooks in a multi-user mode, you will need to open the Company File on every workstation. The aforementioned steps will fix the error 1920. But, in case you feel that you need further assistance or a detailed insight on this topic or any other issue, feel free to ring us at any time that suits you. Our team of expert and certified professionals at Quick At Support will be happy to assist you.