Web Design and Development Company | Software | Data Center

1. SKYWORLD DYNAMICLTD

2. CompanyProfile: Mission andVision: Name: Skyworld DynamicLimited RacksReady supports and believe that the key to development is not just survival in today’s dynamic business environment, it’s ever changing needs, but continuous success is Evolution. We are inspired by the Technology, which is becoming a coordinatorthat drives and enables better ways to evolve as businesses, as communities and as societies. Type: LimitedCompany Industry: ITservices Year offoundation: 2012 Based on your requirements, we work with you as partners in this journey of progression. We provide our customers with a complete IT hub accompanied by A-Z IT solutions. We put our experience and expertise for you to rely on our services for ensuring high availability, good performance and security for your critical applications. Services: IT Infrastructures,Datacenter Web services, Audio visual services Telecom, Soft switch manufacturer CallCenterrelatedsoftwareDeveloper Development Support(sales&techsupport) With RacksReady, we endeavour to give the customers more of what they want in all possible ways of vast selection, low prices, better comparison, trusted and convenient secure online experience, and we promise successful delivery of services with superiorquality Location: HongKong. Website: http://racksready.com Contactinformation: Skyworld DynamicLimited, Room 1614 16/F Wealth Commercial Centre, accompanied by feasible economic rates andgood standards. 48KwongWaStreetMongkok, HongKong

3. History RacksReady is looking forward to more opportunities in the future with you as our new client, we offer you with our experience and expertise accompanied by talent and professionalism of our employees, RacksReady calibre in terms of services we provide to our clients from past 3 years have been persistent which replicate the most convincing evidence of our excellence in stability and quality in our services, which allure to our clients tocreate Lifetime Customer Relationships withus. 120employees 100employees 80employees 20employees 10employees OurServices: We have been working for clients with a single mission that is to enhance our client’s business operations through our quality business solutions. RacksReady provides a wide range of services by using a mix of technology skills of teams that will adapt to changing user requirements. RacksReady is a step ahead of competition providing you with everything you need to be successful. Our comprehensive portfolio of services includes A to Z ITsolutions varyingfrom: ITInfrastructures Development Support (Sales & Techsupport)

4. ITInfrastructures: We help you with your business by taking care of your IT infrastructure needs, the trust of having your information with us will be safe and protected by our servers, with highly scalable infrastructure andavailability. Racks Ready provides secure and highly-connected environments for the IT and Telecom equipment that powers the digital economy. Our data center is enabling environments in which the separate networks that make up the internet meet and where bandwidth intensive applications, content and information are hostedsecurely. RacksReady provides a hosting plan designed for any and all of your business needs by providing a way to get your dreams online. In our Datacentre we provide Dedicated servers, Virtual private servers & free Domain names along with Web Hosting. Kick-start with selecting your server that suits best for your business needs while we are here to handle the rest. Racks Ready will provide you with our most efficient, dedicated & virtual private servers having excellent infrastructure with unlimited bandwidth, disk space, Remote Server Management, reasonable server delivery time, 24/7/365 Support, 30 Day Guarantee, 99.9% up-time, high-speed drivers giving reasonable level of input and output possible, air conditioning systems of dual powered heating and chilling effects having cooling equipment under high securitysystem. Our efficient teams will check every system before they go into production, from timeto time, monitoring is done by our network teams with redundant power supplies, power backup and also data center efficiency is taken into account on how power is used for all systems in the Datacenter with continuous overall monitoring by our technicalteams. Development: RacksReady provides economical and amazing web development and web designing services. We provide wings to our client’s ideas and dreams, while acquiring a solution to your business problems accompanied by our project management teams assisting you throughout the life cycle of your project, we provide many customized solutions which include development & deployment of &on: Communication Applicationsservices Web Design & Development services

5. Communication ApplicationsServices: Telecom Switch Design & Deploy: To interconnect telephone circuits for the purpose of establishing telephone calls a telecom switch that uses digital electronics and computerized control is used, RacksReady will design & deploy the telecomswitch. Call Centre Dialler’s : In order to attend to certain calls selectively the call centres will automate the process of dialling to external phone numbers through ways like click to call for the data in database & preview dialler, manual dialler, power dialler, predictive dialler, RacksReady will provide different kinds of call center dialersolutions. Customer Care Solutions: To keep your business up and running RacksReady will provide customer care solutions, thereby we help, you to lead a long term relationship with yourcustomers. IVR Solution & IVR Marketing: Computers are used to interact with humans through the use of voice and input via keypad through DTMF tones interactive voice response technology is used. At RacksReady we provide end to end managed IVR solutions along withmarketing. Office Intercoms: For communication within a building or collection of buildings a standalone voice communication system called intercoms are used. At RacksReady we provide complete infrastructure and support for intercoms requirements of all kinds ofbusinesses. Call Back Solutions (Miss Call, to Call Back): Once you give a missed call our agents will call to your agents whose numbers are already configured in the missed call service, then call back to you and patch up bothcalls. Help Desk Solution: To keep your business up and running at RacksReady we have dedicated teams to provide you with 24/7/365 help deskSupport. Billing Solutions: For communication providers to calculate the data consumption for charging and billing purpose and to manage debt collection, process their payments, RacksReady provide varied billingsolutions. Web RTC solutions: For web browsers to participate in audio, video, data communications with no need of additional plug-ins or application downloads technology like web RTC is used, RacksReady will provide our clients with many services like inter-working from Web RTC to sip, signalling from web RTC to web RTC solutions, provides APIs for voice, video, IM, desktop share, session management, as well asconferencing.

6. Audio VideoServices: For Call Conferences (Private and Public): With RacksReady audio video services to call conferences connect with anyone from anywhere, at any time, without leaving youroffice. For Mobile Applications: At RacksReady we develop software’s which are integrated with mobiles for our clients to download and use our services. Clients can also produce and promote their business on our applications using our developed audiovisualapplications. Instant Messaging (IM) Solution for Mobile Applications: At RacksReady we develop and deploy instant messaging solutions that can be integrated on your mobiles for a secure real time communications with an easy-to-use interface on yourmobile. Third party products: RacksReady will also provide best and reliable third-party products to make your business requirements complete, we support &sell many software, hardware products from third-partyproviders. Web Design & Developmentservices RacksReady will strive to create high-end, sophisticated solutions which are more profitable and innovative, RacksReady forefront of thoughts is to ensure our customer satisfaction with a flexible and professional approach and we implement the best project development methodologies accompanied by project management tools with rich domain expertise to deliver end to end web solutions with superiorquality. RacksReady key proficiency in web designing includes: GraphicsDesign User-InterfaceDesign

7. Design: RacksReady is a one stop solution for all your graphic & design needs, we provide appealing website designs based on requirement of the client, with creative ideas and professional touch, we are with you in spreading your message by providing the followingsolutions: GraphicsDesign- Banners, Videopresentations Logo designing, PhotoshopDesigns Creative arts, Abstract images, Wallpapers & Adsdesigning Photo Shop Document PSD to responsive HTML, WordPress, Joomla,magneto User-Interface Design(UI)- Ecommerce & Custom webdesign Responsive web design Mobile sitedesign CMS theme/Template Design Landing pagedesign Mobile Apps UIdesign

8. Development: The success or failure of an e-business depends on fast retrieval and easy navigation of dynamic website content for web information on business. RacksReady will support and encourage innovative CMS solutions for many businesses starting from small to large scale. We implement a mix of technology skills of our teams that will adapt to changing user requirements, who are experienced in varioustechnologies. RacksReady key proficiency in web development includes Technologies andProgramming Languageslike: HTML5, CSS3, Bootstrap, JavaScript, MongoDB, Node.js, Cloud Storage Services like Infrastructure as a Service(IaaS), Platform as a Service (PaaS) & Software as a Service(SaaS). CodeIgniter, Magento, WordPress and Joomla, PHP with MySQL, JavaScript,Ajax SEO (Search Engine optimization), SMO, Content writing forwebsites. Payment gateways like PayPal,Authorized.net. Graphic designing software’s like Photoshop, illustrator,CorelDraw. We turn your ideas into feature –rich mobile apps with our amazing mobile application design & development services for both Android and iOS at affordablecosts Support (Sales & Techsupport): RacksReady aspires to maintain a Lifetime Customer Relationships with Our clients for ensuring good quality of services and support from us online help will be provided in two effectiveways: Free techsupport Paid tech support(Amc)

9. Free techsupport: RacksReady gives free technical support through our powerful support system of live chat, Email and through phonecalls. Livechat Just start a live chat session, with our technical person to fix yourproblem. EmailSupport Customer relationship management and data transmission is done by Email support for increased customersatisfaction. VoiceCall For instant voice support give us a call on our toll free number +164-684-47733 for US customers and +852-580-84949 for HongKong Paid techsupport: Depending on the needs of outsourced business and type of project pricing for paid technical support differs, factors that contribute to pricing like how many people addressed an issue, time taken for each call and each incident. Based on cost per hour, cost per minute of a call, level of difficulty for service provided and how many people used for an issue also comes undercosts. RacksReady paid outsourcing technical support for various outside projects will bring you with lot, of Advantages like: Customer increased level ofsatisfaction High income due to reduced operationalcosts Advancement in service availability and delivery Capabilities to give service in multiplelanguages

10. For prompt service we use our Amc services (Annual Maintenance Contract). Along with Annual maintenance contract at a fixed cost per annum, during the maintenance period, no additional expenses will be charged for continuous support, for any new updates & new features subscribing to Amc is mandatory, our Annual Maintenance package will always ensure that you will get good service and support when it isneeded. Racks Ready has a powerful Ticket system which resolves customer queries through raised tickets, Ticket raised will be accepted by a staff member and Issue will be Resolved.Industry’s WeServe: Ecommerce POS (Point Of Sales) News Blogs,E-papers Knowledge Base sites Education Social Networksites TECH SUPPORT Cooperate, Smallbusinesses Logistics Travel &Hospitality Telecom &IT Inventory Media and InformationServices Non-profitableOrganizations Printing industry & Advertising andpublishing

11. CustomerGeography: We serve our clients no matter where they are from. Geographical barriers never come in between us and our clients we serve We are always able to maintain constant communication and strive to be available for our clients whenever they want usto. We always keep our clients updated during their project development. We always take up an innovative approachto what our clients require and proceed to work on the same within the framework of the project-specifications, to ensure delivery of successful solutions. Just send us an email stating your business requirements and will let you get the best solutions at such minimal costs you can’t even imagineof. How toStart: Frequently AskedQuestions How tostart? Making a start is easier. Just call us or send us an email stating what you are looking for. We never keep our customers waiting for too long. We usually reply to emails and calls, we receive much sooner than our clients can expect. We will look into your requirements and come up with a well-defined plan for the execution of your project. We will send you the details related to how much time we may take to complete your project or what we need more from you or about the estimated cost,etc. Depending upon your requirements, we will develop a prototype of your project and on approval from your end (as we are always sure of it), we will start working on it and we will charge only for what we do foryou. We always expect feedback, suggestions or recommendations from ourclients. I am looking forward to establishing a partnership with RacksReady can this bepossible? Racks Ready offers companies to get associated with us. Small organizations can employ the best talented software engineers and can able to develop large projects by reselling our services, by charging minimally lower and by outsourcing a part of their task to us, business owners can gain hugebenefits. Where is Hong Kong located? What city are youin? Hong Kong is located in southern coast of China near to Pearl River Estuary and the South China Sea. Its population amounts to 72, 64100. Our office is located in Kwong Wa StreetMongkok.

12. Communication withRacksReady: We put to use virtually all means of communication so as to root out the inconsistencies or the flaws in project development which often arise due to impropercommunications. E-mail system (serves for more or less formal messages or documentexchange) Instant Messengers (Live chat), Ticket system through this the client can raise any problem they have in tickets. Reporting Systems (for keeping track of what's going on and for billing purposes, Ticketsystem) Regular phone calls and online call directly through our website, we even have a visiting scheme, our customers can have the option to meet our expert engineers during the project life cycle several times or anytime they would like tomeet. WorkFlow: We are happy with any working model which can be convenient for our clients. We will work the way the customers would like us to do accompanied with feasibility of requirements. We always adopt a flexible approach to take up any workflow preferred by ourclients. Our software/web development process includes followingsteps: Meeting ourclient: We provide business analyst whom the client will meet to analyze the requirements and discuss, about the project the client wanted tohave. BRD(business requirementdocument): The BRD is a blueprint of the project and a document which will help both the client and the developer regarding what the project actuallyabout. Proposal PriceQuote: The proposal and the pricing allocated to each area of development, project time and cost estimates are decided in thisstage.

13. Customer sign-off andSchedule: Any recommended changes or additions are made at this stageand agreements are signedoff. Framing of theteam: The project is assigned to team members’ based on the requirements for the work tostart. WireFrames: After the client requirements are understood then they are freezed, eliminating the need for futurerevisions. Design andCoding: At this stage the design is approved and the coding isstarted. Review andtesting: On a live server demo is given, then overall testing of the project is done following all standard testingprocedures. Deployment: After all the coding and testing phases the software is deployed with client approval in a production environment and source code test cases are provided to theclient. Support andmaintenance: To ensure the product is scaled properly ongoing support and development is done from time totime. We adopt most effective Software Development and other result-oriented Methodologies to have advantageslike Speeding up software systemcommissioning. Minimizing development iterationcycles. Reduced periods of feedback between market/user requirements and functions implementation; iteration-based approach and adaptive productionmethods. Retrospective procedures allow fixing defects promptly and enhancing productivity andquality.

14. Data Center Services WorkFlow: For data center and hosting services we implement a separate approach which includes followingsteps: Products are selected and added to the cart by theclient The client will then login and pay through our secure paymentgateway. The invoices are generated from time to time and send to the mail of aclient. For renewal of invoice, a reminder is sent 3 days before thedate Feature of maintaining wallet is provided for automatic renewalupdations. The Manual Transaction feature is provided for offlinetransactions Ourproducts: Web templatestore

15. CONTACTUS: AsolutionforallyourITcomplexitiesorbusinessrequirementsisjustaphonecalloranemailawayfromyou.Justgetin touch with usnow. Address: Skyworld dynamicLimited, Room 1614 16/F Wealth CommercialCentre, 48 Kwong Wa StreetMongkok, HongKong. 91-0469993660 Telephone: Phone: +1-315-636-6670 Email: sales@racksready.com support@racksready.com Website: www.racksready.com Alsofinduson:LinkedIn,Facebook,Twitter,Google+