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Welcoming New Members to Your Nutrition Club: A Guide to Building Rapport

Your first member has arrived at the Nutrition Club! It's crucial to create a welcoming atmosphere. Smile and engage by asking how they heard about the club—was it a personal invitation or an event? Explain the concept of ‘membership fee’ and emphasize the value of sampling our aloe, tea, and smoothies. Ensure they understand the perks of membership and how to enroll. If it's their first visit, guide them through the registration process and encourage them to enjoy the free samples. Create a meaningful connection to foster loyalty.

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Welcoming New Members to Your Nutrition Club: A Guide to Building Rapport

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  1. Members Arrive

  2. Members Arrive Your first member walks through the door! What do you say? How do you describe what it is that you do? Remember: Smile & build rapport • People are arriving: • What do you say? • How did they hear about your Nutrition Club? • Do they have a personal invitation? • Did they come because of an in-service? Or for Business Appreciation? • If someone referred them? • What language do you use as you describe “We are a nutrition club”

  3. Members Arrive • What is “membership fee” – they get to Sample…. • How do you describe the aloe, tea, and the smoothie? • When do they get to sample free aloe tea smoothie? • First time in? • Or when they come in for their personal appointment? • How do you enroll or register them? • What do you have them fill out on their first visit? • Order ticket and Member Loyalty Card • What to say – you language to create the value and booking the Wellness Profile appt.?

  4. Trainer: model what to saywhen member arrive for first visit with FREE invite Card

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