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Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin

Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin. Question:. Have you ever fantasized about going to work and having nobody to manage?. Remember this:. IF it doesn’t make sense… …don’t try to make sense out of it!. Shakespeare said….

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Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin

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  1. Victims, Villains and HeroesManaging Emotions in the WorkplaceWith Don Phin

  2. Question: Have you ever fantasized about going to work and having nobody to manage?

  3. Remember this: IF it doesn’t make sense… …don’t try to make sense out of it!

  4. Shakespeare said… All the world’s a stage and all the men and women merely players. They have their exits and their entrances. And one man in his time plays many parts.”

  5. The Plot

  6. Victim Villain Hero

  7. Portrait of the Victim

  8. Victims in the Workplace • 100+ year battle • control is the main theme • manifested in legal system

  9. Why Play Victim ??? Because….it feels good!

  10. Portrait of the Villain

  11. We All Play Villain! Can anyone here honestly say… the only time they yelled at someone was in a true emergency?

  12. What Role Do You Think You Are Playing?

  13. Portrait of the Hero

  14. The Drama of Work • something feels unfair • gather evidence, find the lie • ignites the triumph energy

  15. You own 100% by yourself.

  16. What Would Be Fair? • You are good and caring • They are good and caring • 50/50 seems fair

  17. Emotional Inequality • 20%’rs (victims) • 80%’rs (villains) • 80%’rs (negative heroes)

  18. The 20/20 Relationship

  19. The 80/80 Relationship

  20. The 80/20 Relationship

  21. Bob

  22. The Kid

  23. Baby, Light My Fire • procrastinate • hurl your pain • use their energy

  24. Relating at 50/50

  25. Playing 40/40

  26. Moving From 20% to 40% • coax • encourage • inspire

  27. Moving from 80% to 40% • let go of control • be inclusive • have faith

  28. Speaking For Yourself • YOU, YOU, YOU • use “I” words • ask them to speak about their experience, not yours

  29. Avoiding Conflict • “wow, that’s interesting!” • stay off stage! • walk and breath

  30. The Reward…

  31. Thank You!

  32. Contact Info • Don Phin • (800) 234-3304 • www.hrthatworks.com • don@hrthatworks.com

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