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Information and Communications Technology

ICT. Information and Communications Technology. ICT use in Businesses. Computer databases Spreadsheets Word processing programmes Desktop publishing Internal computer networks. Internet E-mail World Wide Web and e-commerce Electronic Data Interchange

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Information and Communications Technology

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  1. ICT Information and Communications Technology

  2. ICT use in Businesses • Computer databases • Spreadsheets • Word processing programmes • Desktop publishing • Internal computer networks • Internet • E-mail • World Wide Web and e-commerce • Electronic Data Interchange • Integrated services digital networks (ISDN)

  3. Benefits of ICT • The speed of communication is increased. E.g. email v’s regular post. • The cost of communication is reduced. • Firms can advertise worldwide more cheaply using a website. • A firm can conduct market research through its website. • A firm can reduce its workforce and its wages bill.

  4. Benefits of ICT • A firm can do technical research worldwide on the Internet. • A firm can automate frequent transactions such as ordering, invoicing and paying wages using EDI. • Staff can work away from the office through teleworking. • Travel time and expenses can be saved using video conferencing.

  5. Data Protection Act 1988 This act requires that any organisation storing information on other people on computer or in manual files must ensure that the information is accurate and kept up to date.

  6. Rights of data subjects Several rights are available to individuals whose personal information is kept on computer. • Access: they can request a copy of the information that is kept on computer. This must be supplied within 40 days of a request. • Correction of errors. • Name removed: they can have their name removed from any direct marketing list. • Complain: they can complain to the Data Protection Commissioner. • Claim Compensation: If any damage is suffered as a result of incorrect information being held.

  7. Responsibilities of business and other organisations • Subjects have a right of access to information. • The information is accurate, up to date, and only held as long as necessary. • The information has been obtained fairly and openly. • Subjects can have incorrect information corrected or deleted. • The information is used only for the specific purpose for which it was given.

  8. Data Protection Commissioner • Provide advice and information to people about the Act. • Investigate complaints from data subjects about data controllers who break the law. • Registration: Ensure that data controllers who are required to do so register with the Data Commission. • Issue enforcement orders to make data controllers comply with the Act. • Codes of practice: Develop codes of practice to help their members to operate within the Act.

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